MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. lag/timeout/crash missed picks while drafting

    draft begins and draft window close reload magic online but lose several first picks

    25 votes

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    10 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Confounding Conundrum and Field of Ruin

    Confounding conundrum recognizes the first land entering the battlefield as a result of field of ruin as if it was the second land, forcing you to return 1 land to your hand.

    35 votes

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    Open  ·  4 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  3. Expressive Iteration causes Game Restart

    I was playing when he played a card of Strixhaven (Expressive Iteration). Game broke. I saw all the game again since t1, like when you review a past game on Game Historial. Then the game restarted

    8 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  4. Critical error on startup

    Steps Performed:
    - Client restart
    - Clean uninstall reinstall

    First clean uninstall/reinstall resolved issue. Error message appeared again on second launch of client

    Error message received:
    Error reading XML card data. This usually means that you have a corrupted install folder or registry. Please uninstall MTGO from the add/remove programs menu, and then reinstall the application from the MTGO website.

    74 votes

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    12 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. 14 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  6. grafdigger's cage does not work for oath of druid

    I found this bug on January 29th. Not fixed yet as of February 9th

    13 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. cards don't work

    On MTGO online, there are cards that are not working in standard. Narset's Reversal, Lutri the Spellchaser, and Expansion. I play an instant or sorcery but it's not letting me copy the spell. It only let's me copy if an ability triggers first then i can add it to the stack. But it should let me copy it right after I cast the spell. Please fix these issues as these cards are worth playing in tournament. I've tested it time and time again. Please respond back when you have time.

    98 votes

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    6 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. KAYA'S GHOSTFORM

    Three times now, I've had Negan, the Cold Blooded enchanted with Kaya's Ghostform, and three times, it doesn't get returned to the battlefield from the graveyard. The enchantment states that when the enchanted permanent dies or is exiled, return it to the battlefield.

    This is clearly an issue that must be resolved.

    Match# 236983816
    Game# 751308432

    10 votes

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    Open  ·  3 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. lag/Timeout while drafting

    lag/timeouts while drafting

    31 votes

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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bartered Cow's Ability Does Not Trigger Whenever A Player Discards It

    Pauper: I discard Bartered Cow using Tortured Existence or Faithless Looting. Bartered Cow says whenever it dies or is discarded, create a food. Unfortunately discarding Bartered Cow does not create the food token. This triggered ability does work when Bartered Cow dies but not when it is discarded based on my limited testing using Tortured Existence and Faithless Looting.

    Thanks for your time.

    12 votes

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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Unable to split damage when casting Shatterskull Smashing

    Unable to split damage when casting Shatterskull smashing on an Elspeth Sun's Champion and Nighthawk Scavenger regardless of amount of damage divided.

    16 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  12. Furious Rise allows you to play mutiple cards

    When furious rise exiles another card you should not be able to play cards previously exiled with furious rise
    In a sealed game today I was able to cast cards from Furious Rise when I believe I should not have been able to due to another card having being exiled after it.
    In this specific case, Swift Response was exiled, the following turn Colossal Dreadmaw was exiled, I was still able to play Swift Response during my opponents combat step.

    47 votes

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    3 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  13. Dinrova Horror and Guardian of Guildpact

    I was playing in the Pauper Challenge this evening and was trying to return my opponents Guardian of the Guildpact with Dinrova Horror. It should have Returned it to their hand and they should have had to discard a card, but instead it didn't and just froze for a second and allowed me to make a different option. I kept trying to return the Guardian of the Guildpact but the same thing happened.

    14 votes

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  14. Young Pyromancer creates the wrong token

    Young pyromancer creates a wrong token that has a different rule box

    21 votes

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    3 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to Sideboard in multiple Limited Games.

    I've had multiple Cube Events where the Sideboarding into Game 2 is just skipped altogether. Game 1 ends, and immediately before any action is taken, both players are thrown into Game 2.

    93 votes

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    Open  ·  20 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Client Crash/Unresponsive in Duel Scene

    I was playing and Magic Online suddenly crashed and I pressed the buttons in an attempt to get back. It turns out that the game recorded what I pressed and still crashed. When I came back to the game, after reopening Magic Online, he understood that I "pressed" the buttons even with him frozen and that cost me the game.

    68 votes

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    5 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. Chromatic Star doesn't trigger

    click spell to cast, click use chromatic star, choose mana to make, once that's done hit cancel on the spell cast. Now activate star itself. It still thought I was paying costs for spells or something, and never triggered.

    9 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  18. Foretold cards not revealed after game ends

    Foretold cards should be revealed after a game, but there is none after the game ends in a concession

    10 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Valkmira, Protector's Shield Stops Trample

    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=507644

    I was attacking opponent with the shield that prevents 1 damage with a trampling creature. Trample always assign lethal damage, in this case should be toughness+1, but it only did toughness damage, which result in the blocking creatures alive, losing me the match. I was not able to change the damage assignment with the trampling creature like a normal creature.

    9 votes

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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. The Rack

    The Rack


    1. Put the rack on the battlefield

    2. Have no cards in hand, neither does opp
      Expected: The rack triggers on my opp's upkeep, deals 3 damage to my opp
      Actual: The Rack triggers on both upkeeps, deals 3 damage to both of us

    12 votes

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    7 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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