MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Davriel Bug in Library

    The game lets you know when your opponent is playing a deck that includes Davriel, Rogue Shadowmage, and Waste Not. (Game log on the beggining of each match "CreatedStepTrigger")

    1 vote
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  2. Unable to change autotapper and autostacker buttons

    I just cannot get the autotapper (w) and the autostacker (7) to work on mtgo. For me the buttons do nothing. With multiple triggers waiting to be stacked, i try hitting 7 and nothing happens. I also try holding 7 and then clicking a trigger, still nothing happens. Similar with the tapper. Whether I press W or not, i get the same options from clicking the lands and have to select everything by hand.

    1 vote
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  3. Inquisition of Kozilek crashes game

    I cast inquizition of kozilek then crashed lost all info

    1 vote
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  4. Shark Typhoon is ********

    This is bs, I'll quit as soon as I see it.

    1 vote
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  5. Arcum Astrolabe still legal

    Opponent was playing with the card arcum's astrolabe which was banned and had the ban go in to effect earlier that day. I have attached a screenshot below.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Phyrexian Metamorph and Mother of Runes

    I copied my opponents Mother of Runes with my Phyrexian Metamorph. A turn or two after it entered my opponent attacked with their Thragtusk and I blocked with my Mother of Runes.

    Before damage I activated the Mother of Runes and gave it protection from Green. However, even with this protection from Green; the Mother of Runes still died. There were no other added effects or abilities that would cause it.

    1 vote
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  7. Hypnotic Sprite goes on asventure after adventure part is coubtered

    @MagicOnline I'm reporting a bug.

    When you send Hypnotic Sprite on an adventure to counter a spell, and the opponent uses Veil of Summer to give the spell hexproof, the Sprite still goes on an adventure.

    Since the spell is countered because of no legal targets, it shouldn't.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Duskmantle Guildmage is Bugged

    Duskmantle Guildmage are bugged. I activated first ability (lose 1 life for every card put into graveyard) in my oponents turn, he end the turn with 8 cards in hand, discard one and don't lose a life. This bug appear two times in the same game in two consecutives trun.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Corpse Dance Bugged

    I used Oona's Prowler to discard Emrakul (15 Cost). I then tried to cast Corpse Dance with the shuffle trigger on the stack, but for some reason I was unable? This cost me the game.

    I checked with two judges I know and they both agree I should have been able to make this play. I swear I held priority for each step and never got a chance to cast.

    I would like my entry fee back. I will not be drafting corpse dance again!

    1 vote
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  10. 1 vote
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  11. Sanctum of Fruitful Harvest Mills Player Library

    cant out sanctum of fruitful harvest play 41 cards lose game

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Auto Yield with Astrolabe Mills

    I had autoyielded Astrolabe and when I tryed to undo the yield it to win the game by clicking the button and on screen it did not do it and I drew my whole deck and died while I had lethal.

    1 vote
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  13. Enlightened Tutor Freezes Game

    When casting enlightened tutor , client froze , restarted 3-4 times with no luck
    I have a powerful machine so i don’t know what caused it

    1 vote
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  14. gyruda

    is this bugged? how can all of garuda legendary creature subtype be all in play at the same time?

    2 votes
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  15. Big Deck games take 10 minutes to start

    With a maximum allowable 1400 cards per deck, 2 decks of this size will cause a 10-minute wait between game "start" and actual die roll. Also applies to reloading battlefield after sideboarding, so possible 30 minutes of waiting in a 3-game match. Though 1400 cards is the extreme, it was never a problem before the Ikoria release. Even two 700 card decks cause a 6-7 minute wait, and two 250 card Prismatic decks ("minimum big deck") can take over two minutes to roll the die and load the battlefield. Again, was never an issue prior to Ikoria release. What changed…

    1 vote
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  16. Palace Jailer Legal in Pauper Format

    "Palace Jailer" is supposed to be illegal in Pauper, but it is recognized as legal.

    1 vote
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  17. Crashing Before Commander Games

    I recently just downloaded MTGO today, so I tried to play a few games of Commander. However, every time I try to join a game MTGO crashes for me. It happens right after the count down. Once it happens I have to try multiple times to log back. It is only successful if I believe I get kicked from the other players, or the lobby closes.

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  18. Archfiend Vessel does not create 5/5 Demon

    i cast rise again targeting my archfiend vessel and the trigger did not take place and i did not get the 5/5 demon

    1 vote
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  19. Hex Parasite does not remove counters from target nor does it gain the +X

    several times hex parasite fails to do its job. it wont remove counters from targets and does not gain the temporary buff its owed from activation.

    1 vote
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  20. Skips draw step

    As requested, I'm making a separate request for the draw a card function that didn't work.

    1 vote
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