MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Unable to use Boast ability

    In my recent game I experienced an issue with the boast ability where I could not activate the ability in any steps despite having been declared attacker and clicking on the card multiple times to activate the ability.

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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  3. 2 votes

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  4. Leonin Arbiter unable to pay 2 mana and search library

    Have Leonin Arbiter in play and allow the opponent to search their library, but it will not allow the opponent the option to pay 2 mana to search their library

    11 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  5. Friend’s status becomes offline when their phone is locked

    I’m using an iPhone 11 Pro Max and my girlfriend uses an iPhone 7 Plus. We both open the game and I see her on my friends list as online. She leaves her phone for a while, it locks, and she becomes online on my friends list. She unlocks her phone with the game still active but she still appears offline in my friends list. She sends a challenge invite to me and I receive it, but when I tap on it (bottom left corner of the screen), the challenge disappears and she stills appear offline. She has to restart…

    1 vote

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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Nephalia Academy fails to trigger off of discard from liliana of the veil.

    1. Put Nephalia Academy into play on turn 1.
    2. Opponent plays Liliana of the Veil and uses +1 ability
    3. Actual: No Nepahlia academy trigger and I am forced to discard. 4.Expected: Nephalia Academy triggers and I am asked if I want to put a card on top of my library.
    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mizzix's Mastery

    Cast Mizzix's Mastery on Cut/Ribbons, didn't let me play the card at all after exiling it. Didn't get to kill a Shriekmaw, lost a planeswalker because of it, another draft ruined by a card not working. Really not cool.

    7 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. field of ruin

    Event # 235518684

    Im playing Pioneer League and I am in game 1. My opponent plays Lotus Field turn two and turn 3 I am able to play Field of Ruin and hopefully come back from his ultra ramp. NOPE, instead Field of Ruin only lets me tap for colorless mana as I am unable to activate it...

    2 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Dreadwurm Dies while Indestructible

    Dreadwurm died in combat after its landfall ability was triggered, making it indestructible. It was chump blocked by a 1/1 deathtouch creature and should not have died.

    2 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. currently waiting

    after repeatedly restarting the game i am stuck on the "currently waiting" queue screen as soon as i start up the game.

    3 votes

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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  12. players conceding on thier turn

    hello, during commander multiplayer games,
    this issue has come up several times. when a player concedes the game on their turn, the client is not skipping thru to next player. it shows that its waiting on player that just left. just now 5 min went by and nothing changed. didnt even boot player for inactivity. please fix. players tend to scoop way too much on their turn to leave this an issue. thank you for your time.

    3 votes

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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. castle locthwain

    my castle locthwain came into play tapped even though i controlled a basic swamp.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. vengeful Pharoah (M21 #116) kills own creatures when you damage opponent. Match #238457418

    I played a Modern league, and my Vengeful Pharoah (M12 #116) was in the graveyard. I attacked an opponent and this card triggered when my opponent lost life causing me to have to return this card to the top of my deck.

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. kaldheim MDFCs can't be traded or put in decks

    I opened some promo versions in chest and can't play or trade them.

    2 votes

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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Grim Flayer doesn't say what cards are put on top and put in the graveyard

    when my opponent resolves their grim flayer trigger it both does not tell me what cards if any they kept on top, does not tell me what cards they put into their graveyard, and if they put any cards into their graveyard they are put in their in random spots as to make it hard to keep track of what cards were in their before and what cards were just put into the graveyard

    1 vote

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sudden Shock and Gathan Raiders

    play sudden shock on face down gathan raiders
    gathan raiders can turn face up when it shouldnt be able to

    1 vote

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  18. Inexistant damage

    My life total was changed after getting no damage. Am I missing something?

    1 vote

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. retrieving asset manifest

    The game just doesn’t start.
    Its stuck on „retrieving asset manifest“.
    The problem occurs on every device: iPad, iMac, Macbook.
    Workaround: Using a Phone-Hotspot.. but i wont spent any more money on extra-mb on my phone. Already spent too much on it for a „free to play“ game. This has to be possible via normal internet connection (wifi).
    Wish this bug could be fixed finally. No gaming until then.
    Sad & angry!

    1 vote

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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote

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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
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