MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. 1 vote
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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Memory Crystal is causing costs besides buyback to be reduced.


    1. Memory Crystal is causing costs outside of buyback to be reduced when casting.

    2A. Two memory crystal in play.
    2B. Cast sprout swarm with buyback.


    1. Actual: cast for only one green mana.

    2. Expected: should cost 1G

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  3. replay bug with companion

    I tried watching replays of my limited match to make video content, but it seems the replay feature is not working with companions, it ignores them and when one gets actually cast it "freezes" the replay (the replay continues running but without any new state of the game being displayed until the end of the game)

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  4. Devoted druid

    I dealt a damage with walking ballista on a devoted druid with a -1/-1 counter on it and it didn't die

    0 votes
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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. Daily deck unlock didnt generate a new deck

    Completed daily pay 25 blue or black cards, apparently while doing so I also completed another daily quest. The quest reward generated but the the new deck did not. It now says try again in 20 hours. I checked my decks page and had nothing I noticed as new. Could I get todays deck added to my collection as it appears a bug caused me to miss it?

    1 vote
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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Metamorphic Alteration not overriding triggered abilities on enchanted creatures.

    When cast on a target creature, Metamorphic Alteration should copy the
    copiable attributes of the chosen creature to the enchanted creature. This appears to take effect; however, the triggered abilities of the original (now enchanted) creature are still being placed on the stack and resolving as if no enchantment had occurred.

    Steps I took to reproduce bug:


    1. Creature cast with Morph to produce a 2/2 face-down creature.

    2. Metamorphic Alteration cast targeting Kami of the Crescent Moon and choosing the 2/2 face-down creature as the creature to be copied.

    3. Spell resolves, and Kami of the Crescent Moon becomes a 2/2 Morph…
    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. forgotten ancient

    On MTGO, Forgotten Ancient make u put each counter on one at a time. i had Pir, imaginative rascal on the field with forgotten ancient and literally doubled all counters put onto Pir. as i looked it should only add 1 extra as you should determine how many counters to move at once. It should work like hardened scales.

    1 vote
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    Open  ·  1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Diviner's Lockbox

    I can't draw with Diviner's Lockbox. Steps:
    1. Have Elsha of the Infinite on the board and see the top of my library (it's a plains)
    2. Activate Diviner's Lockbox, and name plains.
    3. Actual: Diviner's Lockbox resolves, stays on the field and I don't draw cards.
    4. Expected: Diviner's Lockbox is sacrificed as the card I named was the same as the one on top of my library and I draw three cards.

    Happened again with a mountain, could be just basic lands, but haven't got to test other cards with Elsha.

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Valdok Mutate Ability Not Casting Selected Card

    Was playing a strong deck in my premier draft today and not once but twice lost a game due to Valdok mutate ability not casting the selected card (ram through).

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Meltdown BUG

    match#228803844 game#718665158

    my opponent has Chalice of the void X1 and X2 and Trinisphere.

    then i cast Meltdown X3 but MTGO count it was X1 and countered it.

    and then i lost the game. can youfix this and can you be back my players point?

    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. No Longer Clan Leader, and can't view Clan

    I see, for some reason, that the clan still exists.. for some reason I am no longer the captain

    I founded it and have been the leader for like.. 10 years? I don't know. Forever :p

    Clan: "Lotus Farmers"

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  12. BUG: Skirge Familiar

    BUG: Skirge Familiar he cycled the same card he discarded. So he could cycle for free. Event #228650450

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  13. Lifelink damage did not provide life gain

    When attacking with the creature Grimdancer (after selecting lifelink & deathtouch) the lifelink ability did NOT cause the player to gain life. The player NOT receiving the additional life from the static ability produced an unpleasant experience and financial loss due to the games functionality.

    1 vote
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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unity Crash in Ikoria draft premium event.

    1- start my first game in Ikoria premium draft
    3- around the start of turn 3 the game have a unity crash and i lost the match

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. Drana, Liberator of Malakir gave counters to creatures while I had Gideon's Intervention out

    I named Drana, Liberator of Malakir. They attacked and got counters on all their creatures, even though the damage was prevented. Drana states you must deal damage to get the trigger.

    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. Etrata, the Silencer

    Etrata Win the game just when exile 1creature who mutate 3 times, at the first attack time.

    if is a good rule you need ban this card.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Top 8 timer

    SO in real life magic theres no timer for top 8 but on mtgo there is??? what a load of **** I just top 8 my first event and lost in first round because of this bull!

    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  19. Null Chamber is bugged and only names nonbasic lands and lets me name both

    Null chamber is bugged and when it resolves you pick an opponent but you name both cards and it only lets youname nonbasic lands.

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. lost rares

    i was saving rares for the ikoria release which have disappeared
    3 mythic rares and 5 rares
    i noticed it just now when i redeemed the playikoria code
    i should have 4 mythic rares and 6 rares the difference being awards since ikoria began

    1 vote
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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
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