MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. forgotten ancient

    On MTGO, Forgotten Ancient make u put each counter on one at a time. i had Pir, imaginative rascal on the field with forgotten ancient and literally doubled all counters put onto Pir. as i looked it should only add 1 extra as you should determine how many counters to move at once. It should work like hardened scales.

    1 vote
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    Open  ·  1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. Diviner's Lockbox

    I can't draw with Diviner's Lockbox. Steps:
    1. Have Elsha of the Infinite on the board and see the top of my library (it's a plains)
    2. Activate Diviner's Lockbox, and name plains.
    3. Actual: Diviner's Lockbox resolves, stays on the field and I don't draw cards.
    4. Expected: Diviner's Lockbox is sacrificed as the card I named was the same as the one on top of my library and I draw three cards.

    Happened again with a mountain, could be just basic lands, but haven't got to test other cards with Elsha.

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  3. Valdok Mutate Ability Not Casting Selected Card

    Was playing a strong deck in my premier draft today and not once but twice lost a game due to Valdok mutate ability not casting the selected card (ram through).

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Meltdown BUG

    match#228803844 game#718665158

    my opponent has Chalice of the void X1 and X2 and Trinisphere.

    then i cast Meltdown X3 but MTGO count it was X1 and countered it.

    and then i lost the game. can youfix this and can you be back my players point?

    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  5. No Longer Clan Leader, and can't view Clan

    I see, for some reason, that the clan still exists.. for some reason I am no longer the captain

    I founded it and have been the leader for like.. 10 years? I don't know. Forever :p

    Clan: "Lotus Farmers"

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG: Skirge Familiar

    BUG: Skirge Familiar he cycled the same card he discarded. So he could cycle for free. Event #228650450

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lifelink damage did not provide life gain

    When attacking with the creature Grimdancer (after selecting lifelink & deathtouch) the lifelink ability did NOT cause the player to gain life. The player NOT receiving the additional life from the static ability produced an unpleasant experience and financial loss due to the games functionality.

    1 vote
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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Unity Crash in Ikoria draft premium event.

    1- start my first game in Ikoria premium draft
    3- around the start of turn 3 the game have a unity crash and i lost the match

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  10. Drana, Liberator of Malakir gave counters to creatures while I had Gideon's Intervention out

    I named Drana, Liberator of Malakir. They attacked and got counters on all their creatures, even though the damage was prevented. Drana states you must deal damage to get the trigger.

    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  11. Etrata, the Silencer

    Etrata Win the game just when exile 1creature who mutate 3 times, at the first attack time.

    if is a good rule you need ban this card.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Top 8 timer

    SO in real life magic theres no timer for top 8 but on mtgo there is??? what a load of **** I just top 8 my first event and lost in first round because of this bull!

    1 vote
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. Null Chamber is bugged and only names nonbasic lands and lets me name both

    Null chamber is bugged and when it resolves you pick an opponent but you name both cards and it only lets youname nonbasic lands.

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. lost rares

    i was saving rares for the ikoria release which have disappeared
    3 mythic rares and 5 rares
    i noticed it just now when i redeemed the playikoria code
    i should have 4 mythic rares and 6 rares the difference being awards since ikoria began

    1 vote
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    0 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Casting Fire Covenant and Bond of Agony for X=0 causes a GSR

    Steps to reproduce:
    1. Begin casting Fire Covenant, choosing not to select any target.
    2. Pay the mana cost of Fire Covenant.

    Actual Result:
    The game appears to hang, the prompt box prompts the user to pay one extra mana (whichever color was the last mana paid for Fire Covenant's mana cost). Performing any actions other than casting Fire Covenant again will result in a Game Server Reset. Casting Fire Covenant again will prompt the user to select any number of targets again.

    Expected Result:
    Fire Covenant is cast and goes to the graveyard. The user loses no life.

    1 vote
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    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. simic Ascendacy triggers even if no counters actaully were put on creature

    simic ascendancy on field with protean hydra, protean hydra dies.. but at end step the trigger of it "getting counters" still puts counters on simic even though hydra was dead so no counters were actually given to it so simic should not trigger

    1 vote
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    Open  ·  1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mechagodzilla

    I just traded for a mechagodzilla but upon closer inspection when I right click on the card it shows chrystalline giant in the text.

    1 vote
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Commander 4 player huge crash

    Was playing a 4 player commander game just now and when i was going in for an attack with my field my game decided to play my games replay out of nowhere over and over again and i could not stop it and my game crashed and the error report would not send. this needs to be fixed its frustrating to play for a half hour almost win a 4 player game then have it crash and count as a loss i am so frustrated with your game right now. i do not want to put any more money into…

    1 vote
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    0 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sideboard resets after computer change between games

    Between Game 2 and Game 3 my laptop failed and I had to switch computers. I logged back in using another computer and G3 started with my initial deck and not my sideboarding configurations.

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Elvish Champion

    Avatar - Elvish Champion in Vanguard results in every game being a draw before opening hands are even seen. In Solitaire it causes a win, but regardless it makes it impossible to play with it as a Vanguard.

    1 vote
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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