MTGO Issues

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Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. 33 votes
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    9 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Raka Sanctuary

    Raka Santuary does not recognize when you control a blue permanent and a white permanent.

    62 votes
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    Open  ·  3 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  3. lag

    I've been playing vintage cube last week and I've been met with an annoying problem. Sometimes when I pass priority or want to click OK, the client lags but my timer goes down. This usually takes 20-30 seconds before going on. It happens several times in a match which can cost me up to 4-5 minutes of my clock.

    76 votes
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    6 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. Regular crashing

    MTG Arena regularly crashes but unable to obtain any details from the log on next sign in. Crash occurs at least once per match, most times when attempting to access the store and every time attempting to access the mastery tree. Further if the crash occurs mid-match I can restart the software and rejoin the match but at the end of match the game stalls at the victory/defeat screen which is only resolved by ALT+F4 and restart.

    40 votes
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    4 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  5. Shatterskull Snashing

    I try to cast Shatterskull Snashing for X=6, but I can't spend mana after choose target creatures. (I'm sorry if my english isn't well...)

    17 votes
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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. 36 votes
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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. 22 votes
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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  8. Unable to Sideboard in multiple Limited Games.

    I've had multiple Cube Events where the Sideboarding into Game 2 is just skipped altogether. Game 1 ends, and immediately before any action is taken, both players are thrown into Game 2.

    52 votes
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    Open  ·  7 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Slimy Kavu

    When using Slimy Kavu, it turned my Opponents land into an island, not a swamp

    44 votes
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    Open  ·  2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  10. 22 votes
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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. Diabolic Servitude Bug

    Diabolic Servitude did not return to my hand and exile the creature returned to the battlefield with Diabolic Servitude when the creature died. The creature was a Myr Battlesphere in this instance.

    37 votes
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. Manamorphose automatically chooses color of mana instead of player

    I cast a manamorphose for double red, cast the second pay it with the 2 manas of the first manamorphose and automatically add other 2 red mana without the possibility to choose the color (I would add red and black)

    26 votes
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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. 16 votes
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    4 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  14. Game stuck on the loading screen

    just spinning. forever. I tried a fresh installation. I tried with a VPN connected to NY and that worked.

    39 votes
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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stonework Packbeast

    Turn 9 in game one I had a stonework packbeast in addition to another warrior, two rogues and two clerics, one of which was archpriest of Iona, yet my party counter was still at 3 and I didn't get my full party trigger

    13 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  16. Game crashing after connecting

    So when I start MTGO, I get the normal "computer is communicating with server" then after it presumably connects, it immediately crashes after yesterday's update. The start-up sound is not heard. This is both and after I uninstalled then reinstalled MTGO.

    23 votes
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    5 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  17. Necra Sanctuary

    Necra Sanctuary trigger abillity doesn't work properly.
    When it triggers, and i have a white permanent and a green permanent, my opponent loses only 1 life, but he should have lost 3 life instead. Even if i have a multicolored permanent, that have both colors, green and white, it still doesn't work properly.
    I try to build a deck around this card, but i can't play with the deck properly because of this problem,

    44 votes
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shatterskull automatically sets X as 1

    I cast the new spell shatterskull pass and it automatically set X = 1.

    11 votes
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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  19. Game Replay loop

    Game restarted and looped a replay when I cast Granted and chose Casualties of War from my Sideboard. it will not allow me to replay the game footage.

    Event# 228325646 Game 2


    1. Cast Granted

    2. Select Casualties of War

    3. Actual: Game Completely restarts and automatically replays from beginning at increased speed; Opponent says it happened to them as well.

    4. Expected: Casualties of War to go into hand and continue the game.

    37 votes
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Massacre Wurm death triggers do not cause loss of life.


    1. Massacre Wurm death triggers do not cause loss of life.

    2. Opponent(s) loss of 2 life trigger(s) are put on the stack appropriately.

    3. ACTUAL: Trigger(s) resolve without opponent(s) losing any life.

    4. EXPECTED: Trigger(s) resolve with opponent(s) losing 2 life per trigger.

    22 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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