MTGO Issues

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If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Auto skip

    If I take more than five seconds to do an action in my main phase it will skip to the end of the turn.

    164 votes

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    29 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  2. Shepherd of Heroes remains on stack

    Serious, MTGO breaking bug:

    I cast shepherd of heroes and the life gain ability goes on the stack. Both players pass priority, I gain two life, and then... the same ability goes immediately back on the stack! We both pass priority, and it goes on the stack again... my opponent and I begin chatting about what could be happening while I gain infinite life. I get to around 100 when I try auto passing (f6), which breaks the chain. Our game continues, but he bounces the angel to my hand. At that point, I know I can f6 to get…

    5 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Champion of Dusk drawing bug

    Just played a game where Champion of the dusk, started to draw me unlimited cards and do unlimited damage and the only way I got out of it was restarting the client. This happened in a middle of a pioneer league game.

    I casted champion of dusk with no other vampires on the field.
    And after the first draw it kept asking me to okay the ability which entered into a infinite loop of drawing a card and lose one life.

    4 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  4. Glimmerpost infinite lifegain triggers

    Whenever a Glimmerpost is played, the life gain trigger happens infinitely. The game gets stuck on the Glimmerpost owner's turn, gaining them infinite life with infinite triggers.

    4 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  5. mastery pass

    I got to level 80 in the mastery pass but did not receive the Mythic Rare unlock. I checked my collection after i received no prompt to flip card award over and i did not get my mythic rare. Can i get my mythic rare please

    1 vote

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    4 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  6. game crashed suddenly started again

    I was playing in a League, and my enemy casted an Lavinia, suddenly the game restarted and as i clicked okay to let it resolve the game started again with new hands and we couldnt make any play except discarding at our clean up

    11 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. Milikin will not allow undo or cancel casting

    Cast a spell that you do not have enough mana to resolve
    Begin paying the mana cost for the spell, using a Millikin
    Try to cancel casting the spell

    With following the reproduction steps, you will end up in a state where you cannot complete casting the spell and you also cannot cancel casting the spell. The only way to proceed with our match was for me to concede the game.

    10 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Wheel of misfortune shows votes

    Wheel shows votes while playing commander

    42 votes

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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Color Challenge V - Waiting for the Server... forever

    Ever since the last update a couple of days ago, I can't do stage V of any of the color challenges (the ones I haven't done are red, green, and black). Instead, the screen says "Waiting for the server forever".

    6 votes

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    5 comments  ·  Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →
  10. Moderation won't allow for Suspend card abilities

    I had Moderation in play, and it wouldn't let me suspend Resurgent Belief after casting my first spell of the turn. It appears that the Moderation counted suspending a card as casting a card, which is incorrect.

    9 votes

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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Binding the old gods, cant search for forest.

    1) Can't target a forest in the deck with Binding the old gods.
    2/3) Binding the old gods; enters the second lore +1/+1 counter which activates the forest search.
    -Get the entire deck, but can't target a forest in the deck and only option is to decline the search.
    4) To be able to target a forest in the deck when searching for one.

    5 votes

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    3 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  12. 26 votes

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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. fire and Ice is in the wrong booster slot

    I was in MH2 draft. I opened a booster that didn't have MH2 rare, only rare in it was a reprint, Fire and Ice, which should not take a rare slot.

    10 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  14. unable to join queue

    Since the update today I am "Unable to Join Queue". I've tried every mode and none of them work.

    5 votes

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    0 comments  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. Elvish Rejuvenator lands doesn't untap

    Lands which where puts onto the battlefield by Elvish Rejuvenator doesn't untap in untap steps.

    24 votes

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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. Shatterskull Smash BUG - X must be less than 6 or greater than 11 and even

    Hello,

    Shatterskull Smashing is bugged. When targeting 2 creatures X must be less than 6 or greater than 11 and even. When targeting 1 creature you can use an uneven number less than 6.

    63 votes

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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  17. COnspicuous Snoop insanity

    often now when i play the card Conspicuous Snoop or activate his abilities, the game restarts, first showing a complete fast motion replay of the game and then drawing us a new hand and starting over. but then we can't play, it just pushes us to end step, making us infinitely draw and discard.

    10 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  18. Omnath, locust of Creation triggers incorrect with multiple ETBs

    When multiple Omnath, Locust of Creation and lands enter the battlefield simultaneously, the triggers are not resolving correctly. This can occur off of cards like Glimpse of Tomorrow.

    Example:
    1. Glimpse of Tomorrow resolves, putting 2 Omnath, Locust of Creation and 3 lands into play
    2. Player selects an Omnath to keep and then must order 6x triggers (3x per Omnath)
    3. Player should draw 2, gain 8 life, gain 2W2U2R2G, and deal 8 damage to each opponent and each Planeswalker they don't control

    Instead, the player draws 1 card, makes WURG, deals 4 damage to each opponent and Planeswalker,…

    7 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dream Devourer and MDFC issues

    1) Dream Devourer on the battlefield
    2) Using Dream Devourer's abilty to exile "Tergrid, God of Fear / Tergrid's Lantern" for "fortell"
    3) "Tergrid, God of Fear / Tergrid's Lantern" disappears into exile zone (thus becomes impossible to "foretell")

    All other cards did seem to work normally with Dream Devourer.
    My deck leaned on this synergy and it was the best possible sealed build for me.
    I tried to play "Tergrid, God of Fear / Tergrid's Lantern" twice via Dream Devourer - both times it didn't work and I lost the card, which was my 'bomb',
    After realizing it's bugged,…

    23 votes

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    Open  ·  2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  20. Yusri, Fortune's Flame does not trigger coin flip/coin flip results blank

    I attacked my opponent with Yusri, they killed it with Lens Flare
    After death and at trigger resolution, I choose 5 and Tails, then nothing happened. The log does not show any results, saying that "[player name] flipped ." with a blank. Neither life loss nor cards occurred.

    5 votes

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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
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