MTGO Issues

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For Reimbursements


If you need to file for reimbursement because your issue impacted a Magic Online event, please fill out our Request Reimbursement  form instead.

Before You Create a New Report


Before you create a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a card name or specific feature.

Example:  Shivan Dragon (Note: Partial words won’t bring up results, so use Shivan instead of Shiv)

If your issue has been reported already, click the vote button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful. 

For New Reports


If your bug has NOT been reported, then please update the Issue Title field to represent the problem you encountered.

Example:  Shivan Dragon’s ability doesn’t work

Choose the Category that matches where the problem was.

Use the Describe Your Idea field to describe what happened.  Please use the following format:
  1. Summary of the problem
  2. A list of steps that led to the problem 
  3. The actual result
  4. What you expected or should have happened
Example:  

Shivan Dragon’s firebreathing doesn’t work.  Steps are:

  1. Attack with Shivan Dragon. 
  2. After it is blocked, try to pay 1 R mana to give it +1/+0
  3. Actual: It doesn’t get +1/+0 and stays a 5/5
  4. Expected: It becomes a 6/5
Finally, upload any screenshots or other information you might have that will help us investigate.  If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.



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  1. Yorion Companion condition doesn't work properly in draft and sealed

    I have a 60 card draft deck with Yorion in the sideboard and it's telling me that I haven't met the companion condition

    12 votes
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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  2. MTGO Game slows down after running for a game or so

    On my desktop PC which is far above the requirements the game slows down dramatically after playing for more than 10 minutes. There is huge lag between taking an action and the game updating.

    This started happening maybe 3 weeks ago.

    I have tried reinstalling MTGO, it is not a connection issue, I can play on my surface pro far inferior to the desktop with no issues.

    2 votes
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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. Auto-selection of cards when drafting and less time to pick

    When the draft started maybe 20 minutes ago they were not giving adequate time to make picks. They would allow a total of like 8 seconds rather than the normal amount of time to make your selection.

    This was not the normal amount of time to make your selections.

    There were multiple times where it went to auto select before I could even decide what I wanted.

    3 votes
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    2 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  4. Unable to cast Liquid Fire's additional cost

    Casting Liquid Fire didn't let me choose a number for its additional cast and defaulted it to 0

    11 votes
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    Open  ·  0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pia's Revolution bugged

    Pia's Revolution does not deal damage to opponent if they choose to put artifact into graveyard instead of back into owner's hand

    5 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  6. Priority Not Given

    As described above, I wanted to save my 4/4 Token Angel sacrificing my Selfless Savior, but the system did not allowed my as the system resolved the damage directly after the Titanic Growth was casted, then I had no option to save my Angel Token as I should have been allowed. Consequently I lost the match because of it.

    As it was detrimental to me, an caused by a malfunctioning of the MTGO client, I would appreciate the reimbursement of the event fee.

    5 votes
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    1 comment  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  7. Michonne

    When I attack with Michonne and two zombies Michonne didn't get indestructible. I attacked 1 opponent with Michonne and the two zombies at another opponent.

    2 votes
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    1 comment  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  8. Squandered Resources in Commander

    The Card Squandered Resources creates Problems in Commander, if you sacrifice a Land that cant produce Mana the Game "hangs" itself (the Game wants you to choose a Color of mana from the Prompt box but it doesnt let you choose one). But even with some other Lands its bugged aswell. If you sacrifice Opulent Palace its the same thing even though you should be able to choose Black Green or Blue. Please fix this since my favorite Commander Deck revolves around that Card!

    3 votes
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    2 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  9. Anticognition scries two with 7 cards card in the graveyard

    played a land
    cast skyclave shade
    op casts antigoniton 7-cards in graveyard
    and they get to scry 2

    3 votes
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ozolith and Terminus

    Ozolith does not trigger when Terminus is played (at least from miracle).

    9 votes
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    Open  ·  0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sideboard will not submit

    Playing in the Legacy league, during sideboarding, the submit button is greyed out. I can't submit my sideboard. I am then forced to play the second game of the match with my starting deck, significantly limiting my ability to be competitive in the 2nd and 3rd games of the match. I have attempted to log out and back in and gotten the same result.

    I feel I should get a reimbursement for this league as it made me unable to play competitively and have any chance of posting a winning result.

    3 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. Leonin Arbiter unable to pay 2 mana and search library

    Have Leonin Arbiter in play and allow the opponent to search their library, but it will not allow the opponent the option to pay 2 mana to search their library

    6 votes
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  13. Heartless Act doesn't remove counters

    When casting Heartless Act it did not remove the plus 1 counters on hangarback walker.

    6 votes
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  14. Falkenrath doesnt get +1/+1 from changelling token

    I sacced a changeling token created from crib swap to falkenrath aristocrat and it did not get a +1/+1 counter

    5 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Replays are completely broken.

    I don't know if this problem is unique to Commander replays, but right now the ability to replay a recent game is completely broken. When you click on the replay and request it to begin, you are taken to the game screen after a lengthy a pause. In this screen, the life totals are wrong, listed at 20/20 instead of the 40/40 it should have. And all the cards you have in hand are different from the cards you drew in the actual game, and you can't get the replay to even begin. Please fix this right away, it makes…

    6 votes
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    6 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  16. can not play

    Today I playing Modern league.
    The screen suddenly switches and does not move from this screen shot.
    I also tried uninstalling it, but it didn't work.
    I want to know how I can play mtgo again.

    2 votes
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    1 comment  ·  Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →
  17. Muscle Burst restarts game

    two games in a row I cast muscle burst and the game replayed its self three times then restarted the game. I cast the card twice and it happened twice after the game reset I was no longer allowed to play the game either. it would go straight to clean up step.

    4 votes
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
  18. 5 votes
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    0 comments  ·  Cards  ·  Flag idea as inappropriate…  ·  Admin →
  19. deleted collection upon update

    Recent game update restarted MTGO and when I signed back in it deleted my entire collection.

    3 votes
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    2 comments  ·  Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Kazuul's Fury unable to cast as an instant

    I could not cast Kazuul's Fury at any point during the combat phase as an instant.

    3 votes
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    0 comments  ·  Duel Scene  ·  Flag idea as inappropriate…  ·  Admin →
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