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Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

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287 results found

  1. Dropped from event

    I have been dropped from the event I'm trying to participate in and now I can't collect any winnings as I m not on the event anymore

    2 votes

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    2 comments  ·  Companion  ·  Admin →
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    Can you clarify what type of event this was? Was it at a store? Was it a friendly event run on the Companion app at a friend’s home?

  2. Results entered when running an event in the Companion app reset when anything happens

    While I was running a Swiss event from the Companion app, results entered while waiting for all the matches to finish reset to 0-0 when I leave the app or change pages.

    2 votes

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    Open  ·  0 comments  ·  Companion  ·  Admin →
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  3. Poison Counters Missing

    I’m using the companion app to track life playing pre-release with friends at work. With poison counters back in standard with Fynn, I’ve noticed that there’s no way to add said counters when you have the “Limited” or “Standard” format selected. I mean it’s not the end of the world to have to choose one of the other formats when setting up a game tracker, but it would be nice just to have the additional counters added to a 3rd page past the mana ones or on the same page as the additional mana counters

    2 votes

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    1 comment  ·  Companion  ·  Admin →
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  4. Can't add players to my local event.

    Hi,
    I can open an event (I have now 3 private ones on my list).
    When I Klick on the textfeld to add another player the keyboard flashes up and closes immediately.
    So no chance to enter another player.

    Reinstalling the app doesn't help. (So newest android version)

    Sidenote, I'm judge for a store and events I create at Eventlink also show up in my list.
    But there are some bugs if I want to control those events via Companion app.

    As an Idea, you could add the magic story's texts as a Thing.

    The story really get lost in…

    2 votes

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    1 comment  ·  Companion  ·  Admin →
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  5. Life Tracker Not Loading Properly

    Hi

    Just installed your app on my android 8.0 Sony Xperia XA1 ultra.

    2 votes

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    2 comments  ·  Companion  ·  Admin →
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  6. Locator not showing all events

    Locator is not showing any events after June 8 11 am.

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  7. View events going on now

    Events page only shows events for future dates. It's terrible for figuring out what's going on now. Please change this so people can see events happening that day.

    1 vote

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  8. Card lookup is missing many cards

    The card lookup segment of the companion app does not appear to include the cards from the bonus sheet of Dominaria United, which included cards such as Tetsuo Imperial Champion, Hazezon Shaper of Sands, and Sivitri Dragon Master. It would be nice to have such an issue resolved as to have a better maintained list for players to have access to.

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  9. Otj

    It appears that none of the OTJ sets are able to be sorted by in the companion app in advanced search

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  10. Join button behind keyboard on iOS

    As a user I want to click the join button without having to aim for a 5 pixel strip above my keyboard

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  11. Cheated out of a mox opal

    3 rounds of an Chaos Draft for fnm, prize being a secret lair package with a Mox Opal in it. Go 2-0 all 3 rounds. Final round paired players with a 1-1 and 2-0 record (not me) and paired me (2-0 at the time) with a 1-1 record. Guy with a 1-1 record beats 2-0 record finalizing a record with 2-1 (5-1 if you’re counting Indv. games). I win my round and go 3-0 (6-0) but still got second and lost my well deserved win at a Mox opal just bc the “underdog” pairing system. Not to mention the guy…

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  12. Bug/Fix: Missing card backs/oracle text

    When searching for a card that has a flip ability or text on the back, the companion app only shows the Oracle text for the front of the card and does not provide a card image or ability to “flip” card to read text on the other side

    Found examples: All double sided cards as of version 1.7.7 on iOS 17.4.1

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  13. Timer is resetting when app isn't open

    While I'm hosting a draft, if I go to a different app on my phone (keeping the Companion app open in the background), then go back to the companion, the round timer goes back to 50:00.

    1 vote

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    0 comments  ·  Companion  ·  Admin →
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  14. Locator

    Current locator search in Companion doesn't allow finding stores outside of the United States via string query. Maybe check how this field is populating?

    1 vote

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  15. Zombie Master wrong Oracle Text on Companion App

    Zombie Master has the wrong Oracle text in the Companion App: Says (B)(B) to regenerate a Zombie instead of (B).

    1 vote

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  16. 1 vote

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  17. Missing Database

    Hello, I am very happy to often use the Companion app but there are some issues with the database. For example I could not filter the March of the Machine set as it is unknown to the database. However, the cards can be found under their name but there is a picture of a completely different card. I like the app very much but databases like scryfall.com and other work better at some point. Good luck with improving the Companion and thank you for all the fun!

    1 vote

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  18. Companion APP doesn't work

    Trying to enter my email address & password, the botton doesn't work. Also, the app continúes to kicking me out when I am playing a Tournament and asking me my name+surname. Fix the app please

    1 vote

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  19. Change my name

    The store seems to have locked my name in based on the name I have stored with this application. I need a way to set a preferred name and/or a way to change my name so they stop calling me a name I don't use.

    1 vote

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  20. 1 vote

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