Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
42 results found
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Only last name shown.
In companion the pairings show only your opponent's last name. This makes it difficult to find them in local events where table numbers are not used. Please give the option to show first names.
This feedback was very difficult to give because the Feedback button on the mobile app directs you a page that 1) does not give you the option to sign in, and 2) requires you to be signed in to post. If you want quality feedback, fix this as well.
4 votesYour feedback on Magic Companion led to a fix! Update your app to the latest version to see the results, and thanks for helping to improve Magic Companion.
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Option to Hide my Username please
As a female player, I often have random opponents try to look me up on facebook to message me. I'd rather if they didnt have my username I use for all of my personal gaming accounts.
14 votes -
1 vote
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Round 1 Bye 2-0 win but lost
The Companion application in regards to event functions states round 1 bye with the screen describing a bye as a 2-0 win while waiting for round 2 of an event, but i signed up late with the store organizer stating I am entered with a round 1 loss.
Platform: ios
Process:
- I entered tournament event code after start
-app Home screen event is listed
-Press event under my events
-Round 1 screen states I have a bye as a 2-0 win.
*-Side note the back left arrow on top left of screen when pressed will take you to “Join Event”…
1 voteThis was a bug related to the EventLink software that has since been fixed.
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Remove arena name
Would be great to be able to remove my arena name. I prefer anonymity for online.
1 voteInformation displays as follows:
-For in-person events, a player’s first and last name displays. Online information does NOT display.
-For online events, a player’s digital ID, or “Username” displays. First and Last name does NOT display.
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I have events created that can’t be completed or deleted. Deleting and reinstalling app doesn’t help.
Can’t finish or delete local events in my app. It just hangs on reporting results.
1 voteThese events automatically report and will close themselves after 28 days.
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Magic Survey Button displays "Unable to find Web Browser"
Android.
Clicking the Survey button/link fails to open a survey.1 vote -
Where is the deck building?
I saw a reference to the deck building UI in the notes but I'm struggling to even find it.
1 vote -
What to do if internet connection is lost
In the event that we lose connection to the server because of connection issues or a possible server downtime, should there be a way to cache the entered data and run with it and then upload when connection is restored? Just thinking there could be some possible headaches if this happens.
1 voteIf you’re participating an event and you lose internet access for some reason, the store staff running the event can still provide you your pairing, standing, and match reporting information through all the traditional forms. Simply reach out to staff for help!
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companion login
it's really annoying that I have to login each time l open the companion app. please keep me logged in
2 votes -
Judge conf test event 4/10/2021 comment
Hello! I was an attendee for the above-mentioned test event. During deckbuilding, the companion app shows only rules and tips, but never told me my seating for build.
1 voteThis has since been fixed!
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App says i dont have internet when i try to run one of our events so i cant a
Can't manage events from my phone keeps telling me I don't have internet when I click one of my events to manage
1 vote -
April 22 update
On April 22 the companion app got an update that fixed a bug in the deck builder ui. What is the deck builder. Is this a new feature not availible to the public
1 vote -
More than one tournament organizer
So I used the app with friends and my battery was about to die so I wanted to make one of my friends able to"control" the tournament. I
1 vote -
Timed Rounds not timed past round 1
Also there's no Bug category.
Starting a 50 minute self hosted event shows the timer for round 1, but when round 2 rolls around and you get a Standings tab the timer is nowhere to be seen.2 votes -
App connected to event without entering code
Became enrolled in event without entering code, had record at time of entry.
1 vote -
Feedback
Please include option to check previous tournaments joined. Ranking and games played.
Also make it that user can add comment, on each game played, for learning and future reference.2 votes -
Can't type participants names on pixel 5
When touching the text field to type a participant name, the keyboard quickly appears and disappear. It's impossible to register players. Happened on Google Pixel 5 phone.
1 vote -
Mobile freezes / lags when companion sends notifications
Phone freezes / hangs / lags when Companion app has sent a notification. Issue persists until notification is dismissed.
Does not occur with any other app. Phone performance returns to normal once notification is dismissed from taskbar.
Android 6.0.1
Device Blackberry Priv1 vote -
Multiplayer Option
Companion app needs a multiplayer option. When trying to to play Commander Legacy with 6 people....it pairs us individually. Boooo.
1 vote
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