Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
467 results found
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My local game store is not showing in the app
Zombie Games is not showing in the app but we play both constructed and draft there all the time. Why is it not showing up?
Zombie Games Cafe & Bar
15 Cricklewood Broadway, London, NW2 3JX, United Kingdom
zombiegamescafe.com4 votes -
Life tracker quality of life.
I use the companion app to track life, but the life counter does not accept a long press or holding the screen to subtract or add life in multiples of five.
2 votes -
Sorting set view by name is broken (gives completely random list each time)
Select a set, completely random sample of cards that ought to be in alphabetical order. Neither name-ascending or name-descending sorts work (and give different results each time they are selected). Screenshot from iOS is hopefully suggestive of the problem (name descending selected, completely non-lexical sorting given)
1 vote -
Event locator Not Loading
The locator just spins incessantly, never loading any events.
I’ve tried narrowing and widening the search, entering a location, using current location.
Nothing has loaded in weeks1 vote -
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3 votes
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Unable to sign in
I’ve been attempting to log in since the last update but I can’t despite having my correct log in credentials
1 vote -
In Companion/Eventlink, Sealed Events with Top Draft take the Constructed structure
When an event is created, it's natural that the rounds are calculated based on the number of attendees. Everything's fine there. The problem occurs on Limited Tournament with a Top.
Basically, when an event has 9-16 attendees for a Limited format (Most usually a Sealed event with a draft on the top), the MTR suggests that it should have 4 rounds of Sealed and later a cut to the Top 8 with a draft. The problem is that the structure for that event with that amount of attendees, it takes the Constructed number of rounds (5 Rounds, Top 4), which…
1 vote -
Events on home screen are shown in wrong time zone
The new events on home screen feature is currently showing events in the wrong time zone. The time is correct once you click into the event though.
For example, an event scheduled at 10AM CST (my local time) shows as 3 PM on the home screen.
1 vote -
Bugged events in companion
I have a bugged event in the app which I cant remove.
Can you remove it or add an option to do it ?1 vote -
Cant login
Can’t login to companion app. It spins for second and then nothing. I reset my password. Nothing. I deleted and redownloaded. Nothing. I am logged into Arena. It’s just the companion app. I can’t go play paper magic at shops until the app works.
1 vote -
Event
Some store in my near location added my WOTC account to an event where I didn't even attend. I went to that store 2 months ago and I never participated in a event there. Please contact me, I need a to do a for a report.
2 votes -
Filtering search broken since last update
Filtering search totally broken since last update. It shows all cards .
5 votes -
When you look on event you should be able to see details(date, place etc)
When you register for multiple events, you can’t see the details and track which ones you already registered to.
1 vote -
Remove 16 player cap when hosting
I run a Pauper night every 2 weeks at my LGS. I run it through Companion, as the store has too many other events running simultaneously to manage Pauper as well.
We had a record turnout last night, 20 players, and I was upset to learn that the "Host" function in Companion has a hard cap of 16 players. I had to resort to using a third-party Swiss website, which didn't do tiebreakers correctly :(
Please remove the player cap in the "Host an event" menu. Or at least double it to 32.
1 vote -
System time format (12/24 hr)
Please respect OS system time format (12hr AM PM vs. 24hr) for event dates in Companion App.
1 vote -
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1 vote -
results
My event registration history doesn’t include any events that i attended from Sept. 2022-March 2023 or March 2023-May 2025. Really strange but would love to see that data if this is just a bug and will get fixed later!
1 vote -
Cannot log in
I cannot login since the update on either of the 2 iOS device I have. I can get into my wizard account, and arena, but the iOS app seems to delete my password, spin, and then repopulate it. There’s no error, it just cycles back to the login over and over.
I have tried removing and reinstalling the app, restarting my phone, reseting my password, and phone cache. Nothing works.
1 vote -
Life total set to 0
After the latest update, the Life Tracker on the Companion App keeps setting all player's life to 0 at the start of the game, regardless of format, even when resetting the current game.
1 vote
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