Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  • Hot ideas
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  • My feedback
  1. Constantly crashes/difficult UI for TO

    I have a lot of problems with this app crashing whenever I touch an option such as end event or drop players. I also have some issues with navigating the UI to find where those options even were. The top right drop down menu changing when you open an event is not intuitive and there needs to be easier ways to add players if you’ve accidentally started the event (had this happen multiple times when I was manually entering names but it wasn’t registering since I didn’t hit “done”). All in all pretty frustrating for a tournament organizer and when…

    1 vote

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Display Time in Round

    you should have time in round displayed after match results are submitted. its very important to know.

    12 votes

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  3. Edit ongoing events and other necessary fixes

    I have attempted to run several events on this and have encountered critical issues each time. The inability to edit results, events, pairings, round timings make it impossible to smoothly run a personal event. Also, Everytime I close the app in round, it removes all existing entered results.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Companion app Android says no internet connection when I click on the event in my events that I'm hosting

    I set up an event on event link for an Arena event. When I log into my Companion App on Android I can see the event I created on event link under my events. When I click on the event in the app I get an error that says I have no internet connection. However, I definitely have internet. When I click retry on the app, it gives me the same error almost immediately. Please advise. I'm using android on my Samsung Galaxy Note 20 ultra on my wifi.

    10 votes

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    3 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Dropped from event

    I have been dropped from the event I'm trying to participate in and now I can't collect any winnings as I m not on the event anymore

    1 vote

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  6. How many are signed up!?!

    Why can't we see how many players are in the event? Seems to be the best reason to have to use a stupid app that no one asked for, at least give us some sort of information that is useful! I can go grab something to eat if I know there are 3 players signed up and can judge when to head back if I can see players being added to a draft....

    1 vote

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  7. WoTC's politic - Creating sanctioned events

    Hello,

    I tried to reach the WOTC team to understand why WoTC hasn't give the go to Canada to host sanctioned tournaments.

    The Canadian Covid situation is fortunately better than United States and Europe. We have fewer cases by millions of people, we are 2nd country in the world with the most number of 1st dose. We are just behind the small country of Iceland.

    I would be happy to provide the official gouvernement websites to show more data.

    Our LGS are struggling enough that I believe that WoTC should at the very minimum give the go for sanctioned events.

    1 vote

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Feedback - Dice Roller, Host Tab, Rulebook

    1. Change the goblin to a more recognizable MTG character or icon

    2. merge join/host tabs into one, they are identical, no reason they can't be on the same tab.

    3. Add a dice roll to the life counter, brighten the physical colors up and change the con flip animation to an actual heads/tails. or put "heads/tails" on the icon it lands on.

    4. Make a rulebook/judge tab so players can have access to the rulebook via hyperlinks (similiar to MTG Rules app on android), on the bottom half, put access to judge points of contacts that players can get familiar with in recognizing…

    1 vote

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  9. Life total suggestion

    Please add life total option for two headed giant

    1 vote

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  10. Round 1 companion

    Even though I registered for an event 6 hours before it started, the event still gave me a round 1 loss. ****** App.

    1 vote

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  11. Need ability to manually repair

    Manually pairing players to fix an oopsie in recording a result or an error in the software is more frequent and important than it is being given.
    Just because some TOs use it improperly is not justification to remove that functionality from people who use it correctly.
    Repairing an entire round because of 1-2 messups is exceptionally disruptive, and a negative player experience that is being created by this lack of functionality.

    3 votes

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  12. Unable to add players once an event has started.

    After an event starts, there is no method to add a player to that event, as opposed to WER where you could. The idea would be when an event has begun you can touch the horizontal bars where the menu appears and have another option to add a player.

    3 votes

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  13. Player cheated during draft, picked 2 cards out of the first pack all three packs, didn't say anything until after the cards were dealt

    Player ended up with a heavily consistent deck and had a large advantage over everyone else playing.

    1 vote

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  14. App doesn’t keep track of time in round

    The app should really keep track of time in round, it’s rather inconvenient as is.

    1 vote

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  15. Round Time

    An idea, to put the time of the current round synchronized with the players' scoreboard, to be able to keep track of how much time is left before the turns.

    7 votes

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  16. Poison Counters Missing

    I’m using the companion app to track life playing pre-release with friends at work. With poison counters back in standard with Fynn, I’ve noticed that there’s no way to add said counters when you have the “Limited” or “Standard” format selected. I mean it’s not the end of the world to have to choose one of the other formats when setting up a game tracker, but it would be nice just to have the additional counters added to a 3rd page past the mana ones or on the same page as the additional mana counters

    2 votes

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  17. Remove the Tournament Organiser

    I used the home tournament function.
    The organizer, who owns the companion, wants to run the event without attending it, but it was included in the participants and could not be deleted.
    I thought it would be good if the companion owner could cancel the participation if the organizer did not participate and only operated.

    ホームトーナメント機能を使いました。
    コンパニオンの持ち主である主催者はイベントに参加せず、運営を行いたいのですが、参加者に組み込まれており、削除ができませんでした。

    主催は参加せずに運営のみとする場合に、コンパニオンの持ち主の参加の取り止めができると良いと思いました。

    6 votes

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  18. Can’t see Past events

    It would be nice to see what events I played in. Like maybe only the last three to five so I can show friends how it was

    3 votes

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  19. Customize Planeswalker Art

    My play group has very strong opinions about various planeswalkers, and it would be nice if we could choose who showed up behind our life totals

    1 vote

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  20. Reduce Click Count to Begin Game

    The average number of clicks to start a game is somewhat high (5 by my count), and it would be nice if the app did things like save formats I play a lot to keep that count down.

    1 vote

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