Dark Alliance Bugs & Suggestions/Feedback

Notes: 
1. I encountered this issue on [INSERT PLATFORM HERE]
2. I was playing [WITH FRIENDS/ALONE]
3. I was playing as [INSERT HERO NAME HERE]
4. [INSERT WORKAROUND HERE IF APPLICABLE, OR ANY OTHER INFORMATION]

Steps:
Describe what you were doing before the issue happened.

Result:
Describe the problem you encountered.

Expected Result:
What you expected would happen instead.

  1. The new dlc, the crystal wraiths, crashes and goes to blue screen that says error application and gives code

    The new dlc, the crystal wraiths, I have played all three acts many times over and have only ever completed the missions one time each. During any of the big battles the screen will freeze, turn to a blue screen and says error application, gives error code and then report problem. All the other levels have improved so much overall since the newest update, minus some lagging and glitching with character, I play as Drizzt. I love this game, please keep up the hard work, and thank you all for all you do!

    1 vote

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  2. On my PS4 during the 1st mission after I grabbed the 6th dwarvin mug and used a check point it errored out and erased everything

    Auto save needs bugs worked out in case crashes continue until all the bugs can be worked so players offline can still keep there loot and actually be able to progress an enjoy the game offline instead of in a perpetual state of restarting all over.

    1 vote

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  3. After finishing Act 3, stage 3 disconnects

    After finishing Act 3 Stage 3 from Verbeeg Jamboree, after defeating the boss with 2 of my friends the game crashes and not saves to anyone that we defeat the cook. Have tried to play it multiple times, but weren't been able to save our advance

    1 vote

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  4. Disconnection things

    1 I was playing on xbox one
    2 I was playing with friends
    3 I was playing as drizzt

    I was playing the last verbeeg mission or what not we spent a lot of time killed the boss then I got disconnected after the mission loading screens and got no rewards and it didn’t count the completion

    1 vote

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  5. Having to replay same missions over and over due to crashing

    My friend and I are playing co-op on high end PC's, through Xbox Game Pass using controllers. We have had this bug a few times where we finish a mission, complete all objectives, and then after showing our stat sheets, we both push A on controllers to go to the main camp and then it bugs out on the screen load and disconnects. We still keep the loot but we have to do the mission again in order to unlock the next one, and often 3 - 4 times before it will keep the mission completed. This is really frustrating…

    3 votes

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  6. Drinking potion while resting

    I was drinking a potion while "resting" for checkpoint and the screen went black, so I lost all my progress in the game. Already happened twice... A bit annoying to have to redo all the mission again because we don't have a saving option while in a mission.
    Please do something about it! (xbox series X player)

    1 vote

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  7. "you have been disconnected"

    Hey guys! Me and my buddies seem to disconnecting at the end of most of our games. We usually still keep our loot but sometimes we lose out on it. Minus that I just wanted to say the game feels amazing after the latest update. Super excited for future content

    1 vote

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  8. you are desconect

    hi i start play this game on line on xbox series x whit my friends and give us you are desconect after you play one map you lose your xp and your itens to will be a update to fix this .

    1 vote

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  9. Level Reset from level 14 to lvl 1

    Hello, I started a dungeon with a group on XBox One, with my Wulfgar Level 14. This went off without any incident. When we finished and the evaluations were running, my char got very little XP and then it indicated that I had moved up to level 2. Back at HUB it also showed me level 2. Restarting the game didn't help. Now Wulgar is back to level 2. Can support change this again? I don't want to continue playing with such a bugged character. Who knows what surprises this game will have in store for me

    1 vote

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  10. Mission-Kicking Bug II: Son of Mission-Kicking Bug

    I encountered the issue on XBox Series S

    I was playing with a friend, who is on XBox One.

    I was playing as Drizzt.

    Following the impressive 9/21/21 patch, it pains me to report that the pesky game-kicks-players-out-of-the-game-at-the-end-of-mission bug has returned. :/

    From what we've seen (for reference: the same one friend and I have played almost daily since release; my report(s) describes the experiences of a semi-permanent party of two), 99% it is only the party leader (me) who gets kicked.

    When this happens, there is also a 50-50 chance that the party leader's earnings do not appear in…

    2 votes

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  11. Multiplayer disconnects at completion, and sometimes loses all rewards

    Dark Alliance Bugs & Suggestions/Feedback
    ← Customer Feedback for Wizards of the Coast
    Notes:
    1. I encountered this issue on Xbox One
    2. I was playing with friends
    3. I was playing as Cato-Brie
    4. There is no workaround

    Steps:
    Either start a custom MP game, or join one (doesn’t matter which)
    Start an Act (doesn’t matter which one or rank)
    Finish the act
    View all the rewards
    Everyone holds A to return to camp
    The game starts a reload screen, with tips, and the usual amount of time is spent reloading
    The game says you’ve been disconnected

    Result:

    You…

    5 votes

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  12. DC after patch more often than not at end of an act, NO REWARDS IN CHEST

    On Xbox x/s playing in open to public game, I was hosting. After final boss, whole thing completed, including screens at end, we were in loading screen to go back to base camp, and I d/c’d. This happens after recent patch more often than not. It never happened previous to this patch. This time I d/c’d the rewards chest was EMPTY. There is NO excuse for this. I lost 3 legendaries, several epics, quite a few rewards pieces, xp, everything.
    Why not just give it out when the screens are up saying you received it? Why the stupid chest at…

    2 votes

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  13. You have been disconnected

    1. AFTER completing a mission and going through the rewards / xp / recognition screens, the game boots me to the home screen VERY often instead of going back to Kelvin's Cairn, with "YOU HAVE BEEN DISCONNECTED." It's nice that you can complete the mission, but it is quite a hassle that it disconnects you so often after a mission...Come on please...

    2. I encountered this issue on PC, using XBOX Game Pass. I also play on XBOX Series X.

    3. I was playing online CO-OP

    4. I was playing as multiple Heroes.

    2 votes

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  14. Compensation please

    Just did 3 dungeons with my friend. At the end of every single one, I got kicked out of the game. Unfortunately for me, at the end of the 3rd dungeon, not only did I got kicked out, but also lost all progression and what seemed to be good loot. Just killed the chef at +6 and received 3 legendary(1 weapon,1 chest and 1 arm) and a couple of legendary crystal shards with a bunch of purple gear. I was a good dungeon reward wise. I am very angry and dissapointed to have lost all this time for absolutely nothing.…

    1 vote

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  15. Failed to join session/cannot progress; loot and exp lost at the end of missions

    Notes:
    1. I encountered this issue on PC.
    2. I was playing with my boyfriend. Both on PC.
    3. I was playing as Drizzt, he was playing as Bruenor.
    4. There really isn't a work around, or at least not one that we've found.

    Steps:
    Running through the missions; playing the game as normal.

    Result:
    Upon completing the mission, we look at the rewards, we both press enter and hold to take us back to town. Except I never go. Tells me "failed to join session" when the countdown stops and never does anything more.
    I can hit esc and…

    1 vote

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  16. 2 votes

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  17. Kernel panic on The order of the one light Act III

    I encountered this issue on PC
    I was playing with friends
    I was playing as Catti-Brie
    kernel panic happened and I don't have a work around, which is why i'm reaching out to you.

    Playing through steam, event logger says that the game is giving my computer a kernel panic error code: 3221225506 with the source of Kernel-EventTracing.

    Computer has a 1060 GTX, and has only crashed with this game post patch on 8/02/21. let me know what other information you need. I'm not sure if there is a memory leak or what.

    Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-EventTracing"…

    1 vote

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  18. Disconnected When Loading up a Mission

    This Connection issue is just when i try to play online. We start a mission and go on the portal to join the game. Than it starts to load. 1 see the intro of the mission for less than a half secound. After that i get a new loading screen and go back to the main menu with the information that the connection failed

    1 vote

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  19. Bugs, lag, failure to load

    1: PS4
    2: I was playing with my husband (also on PS4)
    3: I was playing as Drizzt and he was Wulfgar

    4: n/a

    Crystal caverns level will not load. Not as a single player or in a coop on either ps4 or account. I have waited on the loading screen for an hour and nothing. I have to close the application completely and no matter how many times I try or how long I wait it simply will not let me play .

    It is also in general very laggy on the levels it will actually let me play…

    1 vote

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  20. Goblin Tower Act 3 Crashing on same spot

    1. I encountered this issue on Steam (PC)
    2. I was playing with a premade group and 2 others from quickplay
    3. I was playing as Wulfgar (lvl 20)
    4. Directly after the pack of goblins that spawn the first short rest, I have crashed walking up the next hill 3 times. In the exact same location. I do not know what is causing it. My computer is very high end so I don't feel like it's a graphical issue while walking up the hill.
    1 vote

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