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SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

214 results found

  1. Camera and microphone not working in game

    In the lobby, my camera works fine, and in-game, my camera light indicates that it's on and being used, but I have a black screen and can't see any of my opponents' screens. I also can't hear my opponents and they can't hear me. I tested a Facebook call and a Discord call and confirmed it wasn't a hardware issue. Both apps used the camera and microphone without a hitch.

    The only thing that has changed since my last successful game three days ago was a new router, but even though I've made sure to set spelltable as an exception…

    16 votes

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    1 comment  ·  In-game bug  ·  Admin →
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  2. Spelltable doesn't show other games no matter what

    I just created spell table yesterday and for some reason I cannot see other game lobbies.

    The only thing I can see is various formats, a drop down menu to specify which format and nothing else for search prerequisites. but even when I say any format it says "no games available" I know this cannot be normal.

    please help

    16 votes

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    8 comments  ·  In-game bug  ·  Admin →
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  3. QR Code Doesn't Link to Camera

    Hello,
    I have problem when Iam trying to join to the game and try to connect my audio/video via mobile phone with QR code. it directs me to the main screen of the game and not to the link where iam using mobile as camera. It happens only when iam trying to join game. If I create game it works fine. Can you pls help.

    Thank you

    15 votes

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    4 comments  ·  Lobby bug  ·  Admin →
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  4. There was a problem changing the camera, try closing your camera app.

    I went to play a game of Commander with my friends like i just did 6 hours ago. In the lobby screen i could see my Cam just like i used to for the past 1.5 years but after clicking join lobby it showed ,,There was a problem changing the camera, try closing your camera app.". It is the first time i had that problem, as I said 6h earlier it worked just fine and all my attempts to fix it failed. Please Help

    14 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  5. Camera bug

    load a game and keep getting We Had Trouble Using Your Device. Internal webcam works, but External webcams and phones won't. Setting are right, tried different browsers. nothing working.

    13 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  6. Mobile camera is not properly connecting

    I have been using my mobile Android device for spelltable for half a year. Until about 3 days ago, there had been no issues at all. Now whenever I use my mobile camera, the lobby screen on my pc still shows the QR code and is black even after successfully scanning and logging in with my phone. I am able to record myself and my table with my phone but none of it registers with the spelltable lobby open in my pc. There is just the QR code which I already scanned and is still waiting for me to connect…

    13 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  7. DEPSTECH WEBCAM DW50

    STREAM ERROR. Error Fetching Device. Depstech Web Cam DW50 works with all other systems and programs besides the Spell Table app. Any idea how to get spelltable to acknowledge the webcam? I have look everywhere and how found nothing.

    13 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  8. Large group games.

    My group sometimes has 5 or more players to play commander. If the site could support 5, 6, 7, 8 player games that would be a good upgrade to accommodate larger player groups with this tool. Thank you.

    13 votes

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  9. Spelltable Codex wont Load?

    Basically when I log in to play with friend they have no issues but I'm only able to detect my own cards and when they try to load its a little white error box and loads the cards on the list as just title and black, not the actual card or image of it.

    1. Logitech 1080p Webcam
    2. Windows 10 or Chromebook
    3. Chrome or Edge
    4. Attached Image of cards not properly loading
    13 votes

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    1 comment  ·  In-game bug  ·  Admin →
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  10. Card Identification Issues

    I use the latest Firefox (has happened through several browser updates but I'm currently running 93.0) on Windows 10. My webcam is a Logitech 4k something or other, but the problem will happen when clicking on other players' boards and happens with at least all 3 of my regular group, each of whom uses a different (I believe) but unknown to me webcam.

    The problem really is just when I click a card and then player who is being displayed changes before the card identification is able to complete.

    I do not get an error code, it just has the…

    13 votes

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    2 comments  ·  In-game bug  ·  Admin →
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  11. Spelltable stuck loading

    Spelltable is stuck at the spinning loading circle for me and a bunch of others in discord. We have tried clearing cache and cookies (multiple people trying), multiple browsers, and the issue persists.

    Is Spelltable down currently? Thanks in advance!

    12 votes

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    0 comments  ·  In-game bug  ·  Admin →
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  12. My video will not appear full screen no matter camera or browser

    Over the last year I have used spell table and my camera alone cut off a large portion of my video, where there were 2 black bars on both the left and right of the image. I initially thought this was my webcam but it is also true with different cameras. I tested this with both Firefox and Chrome and the issue remains. Looking for suggestion on how to fix this issue.

    11 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  13. Unable to Use Phone as Webcam

    My play group and I have tried to use our phones as webcams for this. And it works awesome for the host of the room.
    However who ever is invited and tries to use their phone has issues. The whole site transfers to the phone and the site on the computer doesn't function. The display, camera, microphone all gets routed through the phone.
    We have a wide mix of android and apple devices and it happens for all of us.
    Is there anything we can do about this? We have tried for a few hours to fix it but have…

    11 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  14. Unable To Join Game

    When trying to join a game I got the same issue. I have to let it sit on joining for 10-20 minutes before it will actually connect.

    My pod finished a game before I connected.

    11 votes

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    1 comment  ·  Lobby bug  ·  Admin →
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  15. I can't see video's anymore.

    I never used to have this issue until a few days ago and now after rebooting phone and PC the issue persists. After I scan the QR code, and on every one else's screen, I get the message: "There was a problem changing the camera, try closing your camera app". I have it set up to use my phone and other players can see my set up through my phone just fine, but I cannot see anyone else's screen. Update, today the issue has changed to now, no matter what settings I use, clearing caches, resetting system permissions, I always…

    10 votes

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    4 comments  ·  Camera bug  ·  Admin →
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  16. Error: Fetching Device

    it only says Error Fetching Device. My web cam I just bought it and works in every app except by SpellTable

    10 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  17. Cannot use smart device for additional camera.

    My friends and I were facing issues with using our phone/ipad as additional camera for spelltable. It seems to be some issue with the generated QR code/website.

    10 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  18. There was a problem changing the camera, try closing your camera app

    There was a problem changing the camera, try closing your camera app

    I can get three different sources shown correctly right before I join in but as soon as I do, everyone else's screen is black and has this same message- it doesn't make any sense because I can't change other peoples cameras. Also, I can see other people's camera's for about a half second before it just blacks out and gives the error message for everyone.
    see https://www.reddit.com/r/SpellTable/comments/1c6cj1d/troubleshooting_help_needed_there_was_a_problem/

    9 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  19. We had trouble using your device

    My device will not be read by the website ive tested the web camera on multiple apps but it still will not work. "we had trouble using your device" is the message that pops up every time

    9 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  20. SpellTable Doesn't Have Permission

    1. Open link to game in Chrome
    2. In the field where the camera output would be it says "We Don't Permission To Use Your Camera"
    3. Went ahead anyway, everyones camera field says the same
    4. Checked if that was the case, it wasn't
    5. Actual: Went to clear all settings on all browsers, retry, didnt work
    6. Expected: Allowing the camera permission form the site and show the camera feed when trying to join
    9 votes

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    1 comment  ·  Camera bug  ·  Admin →
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