Skip to content

SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------

For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

276 results found

  1. Players Unable to See Each Other

    I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
    Thank you very much

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Unable to log in on Browser

    Hello I am unable to log into or get onto spell table. Every time I click the login button on the screen it just gives me a white page. I wait for several minutes with nothing happening and it does not change. I've used several browsers with all of them having this same issue. I am able to get to the website, but to login and use seems to be impossible and I do not know what to do

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Spelltable not properly connnecting to phone camera

    I am trying to play on spelltable with some friends and use my phone as the camera so that my friends can properly see my side of the field. When i scan the qr code it takes me to the website and goes through all the steps and even brings up the phone on my camera BUT the qr code stays on my computer screen and my opponents can't see my mat. I've tried every trouble shooting that I could find online. Anyone else having this problem?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. A suggestions for WOTC/Spelltable Team, since everyone seems to be left in the cuts

    Spelltable just infinitely loads the lobby on the PC client, I know it's not my vpn, I know it's not my adblocker, I know it's not my virus protection software, I have all the same stuff on my phone and it works fine on there. I know it's not my webcam/other programs using my mic/webcam. I know it's none of the other issues listed by the other people that are grasping at straws to try and find a fix.

    The PC client has worked once before, but never again. I just want to be able to play Spelltable on my…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Lobby bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bug - Screen goes black

    Encountered this problem where my streaming goes black about half an hour started. Surely not a device problem beacause the browser and itself signals as funcioning and recording.

    Camera logitech C920S
    Windows 10
    Chrome

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Virtual Webcam Not Working

    Computer: macOS Monterey version 12.5
    Browser: Chrome

    I use an OBS (Streamlabs OBS) to stream games. A month ago I learned that I could use the Virtual Webcam option on the OBS to stream a digital deck on Moxfield or Archideckt to spelltable. So, instead of my desktop camera being used to stream my actual cards so all players could see my cards, I learned I could stream my digital versions of the deck from a deckbuilding site strain to spelltable.

    A month ago, this worked fine. No issues. However, I tried it again today and instead I get a…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Please Link This Site on Spelltable

    I only found this Site because I wrote to the Support about a Problem. It should be linked on Spelltable so people can actually find it. I think it is a good Idea that you can vote here if you have the same issue, but if most of the people don't even find this page, who is going to vote?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add Language Support for Card Recognition

    Sometimes a deck contains foreign language cards that are not recognized, and the search function only return English cards.

    Would be great if the search function can take any language as input, even if it's only returning the english version picture.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Phone webcam not working

    iPhone camera telling me that, “we had trouble using your device”. I have used my phone as my webcam for quite a while and I’ve done all the troubleshooting the website has to offer and I am unable to host or joint games due to this.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. exiled

    why am i continually getting exiled?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  In-game bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Repeatedly getting Stream Error despite camera working

    My camera works fine on the Online Mic Test linked in the "add'l info to provide", as well as with every other app I've tested. However Spell Table gives me a Stream Error with it. Previously I was able to get around it by going into the Beta link that had the card reader which would then recognize the camera, however that link is no longer on the page as of this week. It appears others are having this Stream Error but no mention of fixing it is given.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. When I click "Sign In" I get Redirected

    When I click "Sign In" or "Join Now" on the spell table main page it redirects me to a generic page that says "Oops something went wrong, contact support" and give me one option "Back to Site" I'm almost certain its some hardware issue but I'm trying to narrow it down. I'm using an older laptop that hasn't been updated in quite some time. Didn't know if someone had similar experiences. Thanks

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  In-game bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Alchemy cards displaying in spelltable

    Bug: Alchemy versions of cards displaying when non Alchemy versions are clicked.

    Played a game where an opponent played Rowan, Scholar of Sparks and when clicked, the Alchemy version displayed which has totally different starting loyalty points and loyalty costs for abilities. As far as I know there is no reason for Alchemy cards to be displaying in Spelltable since we are using cardboard.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  In-game bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Sitting on joining game forever

    I literally cannot join games, I select to use my phone as a webcam, it tells me to join game for further instructions, I click the button and I just never connect after waiting hours

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Lobby bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Timer

    In the last Magic 30 event in Las Vegas, when the command zone played live, they used an app called Commander Clock to allocate X amount of minutes to each player to make sure the game proceed at a "fast"/normal pace.

    As the turns are already tracked, can we add a clock below to know how long you have left? You can set each clocks at the beginning of the game (20min , 25min, 30min...) and add a couple more if need be.

    Thanks for looking into it!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Low Camera Resolution

    Hello, i had tried out the mobile camera feature on spelltable. Originally it was working fine and the camera streams fine, however recently it started to become very pixelated, to the point of unplayablility.

    Tested out other mobile to pc webcam services displays the streams fine, so i don't think that it is an issue with my mobile device

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allow lobby search by language

    Please allow lobby search by language

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. F-Key doesn´t work. Can´t spell Cards names

    You simply can´t type F neither for your Commander or Card in Search. Annoying af

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  In-game bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Phone Camera Stuck on Loading Screen

    Hey! I've been trying to connect my phone to spelltable and everything works fine until I press join game, for some reason when it starts loading in I get stuck on a blank page and it doesn't show my camera anymore but my phone is saying spelltable is using it. Not sure if it's my phone or is it something with the site?

    Cheers!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Camera bug  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

SpellTable Bugs & Product Suggestions

Categories

Feedback and Knowledge Base