Unable to read other players' cards
I am only able to see my own cards identified by the codex. Other players can see my cards, and each others' cards, but nothing happens if I click on theirs, in any view.
I've tried on Chrome and Firefox, incognito and not, accepted every cookie and enabled every permission, disabled every extension, and still no results.
I attempted to open two support tickets, but they were deleted (not closed; they no longer appear in my activity history) without any response.
This is really killing my ability to enjoy the game, because I keep having to interrupt more veteran players to get them to explain to me every little thing.
Windows 10 Pro 10.0.19044 Build 19044