SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

  1. Cannot Scan Enemy Cards

    Hi, when in spelltable the card scanner only works on myself, but not on my opponents. it does not even try to scan them. I am on a mac and ive tried every browser. could you help me?

    • I use Chrome, but have tried every browser
    • Smartphone
    • MacOS 12.0.1
    • no error code or message
    • there is no border around any cards of the opponents, only around my cards, so the AI only searches my cards, but does not even try to scan the other cards
    14 votes

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    5 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Unable to Locate or Create a Game

    No games available, games refuse to be created, have tried across 4 players' accounts. Spelltable not working, known problem for the last 5 hours of this ticket. Trying to load an older existing room places in loading menu limbo with no end.
    Thanks

    22 votes

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Stuck in Loading Screen

    spelltable just will not load, its just sits at a loading screen indefinitely! I have tried reseting my router, reseting my computer, turning off ad blocker, clearing cashe and cookies, using a different browser and nothing is working! please help as i would like to play some magic and cant at the moment!

    14 votes

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    4 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Card Identification Issues

    I use the latest Firefox (has happened through several browser updates but I'm currently running 93.0) on Windows 10. My webcam is a Logitech 4k something or other, but the problem will happen when clicking on other players' boards and happens with at least all 3 of my regular group, each of whom uses a different (I believe) but unknown to me webcam.

    The problem really is just when I click a card and then player who is being displayed changes before the card identification is able to complete.

    I do not get an error code, it just has the…

    12 votes

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    2 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Received Error; Device Not Detected

    it says stream error device not detected even though my browser can see the camera fine

    9 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  6. QR Code Doesn't Link to Camera

    Hello,
    I have problem when Iam trying to join to the game and try to connect my audio/video via mobile phone with QR code. it directs me to the main screen of the game and not to the link where iam using mobile as camera. It happens only when iam trying to join game. If I create game it works fine. Can you pls help.

    Thank you

    4 votes

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    1 comment  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Unable to Use Phone as Webcam

    My play group and I have tried to use our phones as webcams for this. And it works awesome for the host of the room.
    However who ever is invited and tries to use their phone has issues. The whole site transfers to the phone and the site on the computer doesn't function. The display, camera, microphone all gets routed through the phone.
    We have a wide mix of android and apple devices and it happens for all of us.
    Is there anything we can do about this? We have tried for a few hours to fix it but have…

    7 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Joining a game, all opponents have black screens

    While trying to play a 1 on 1 game with a friend, my end shows my webcam just fine, but their screen is black. On their end, they see both their own and my webcam. We've reloaded the same lobby over and over, loaded into a new lobby and reloaded that one. They also can't hear me in lobby but I can hear them in lobby. We are both using webcams with separate mics and have the settings set so our mic/webcam of choice is the default option. Any idea on how to fix it?

    2 votes

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  9. In-Game Chat

    To be able to chat with your playgroup would help alot. Being able to enter cardnames that can not be found (bad camera) or to share decklists, discord information, rulings etc... was requested alot during my time on spelltable.

    7 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Pets make it impossible to zoom on enchantments

    Pets are positioned hovering over enchantment placement an prevents me from getting a closer look by bringing up the zoomed in version! Not all do this and I think more than one enchantment needs to be in play b4 it is a problem, still I can’t stand when this game gives an advantage to one player and not the other. My enchantments should be hidden from view too then. Every time I try to hold down my pressing on the enchantment to see the zoomed in version the game thinks I’m trying to poke the pet. Which does nothing if…

    1 vote

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Black Screens

    Camera shows in preview, after joining shows all black screens.

    8 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Add More than 4 Players

    Hi, I'd really like spelltable its a very awesome software for playing commander. Could you perhaps allow more than 4 players to play at a table?

    4 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Unable to read other players' cards

    I am only able to see my own cards identified by the codex. Other players can see my cards, and each others' cards, but nothing happens if I click on theirs, in any view.

    I've tried on Chrome and Firefox, incognito and not, accepted every cookie and enabled every permission, disabled every extension, and still no results.

    I attempted to open two support tickets, but they were deleted (not closed; they no longer appear in my activity history) without any response.

    This is really killing my ability to enjoy the game, because I keep having to interrupt more veteran players…

    1 vote

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Visual glitch Through Camera

    I have tried to use a phone as my webcam for spell table, and it doesnt work and I cant find a solution for it. when I hook up my phone (a google pixel 4a) to spelltable the image on the computer is VERY fuzzy, its about 50% of the screen is a bunch of lines and the second half are a bunch of green lines

    3 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Sleep With the Fishes not tapping down creature

    I was playing a game and Sleep with the Fishes didn't do what it was supposed to do. It's supposed to tap down the creature, thus preventing the creature from blocking.

    The creature didn't tap down and was still able to block.

    1 vote

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  16. Please Link This Site on Spelltable

    I only found this Site because I wrote to the Support about a Problem. It should be linked on Spelltable so people can actually find it. I think it is a good Idea that you can vote here if you have the same issue, but if most of the people don't even find this page, who is going to vote?

    2 votes

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  17. Add a Turn counter

    So my friend group likes to know how many turns a game took and it would be really helpful to be able to do it on the site instead of trying to keep track outside of it.

    6 votes

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  18. Players Unable to See Each Other

    I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
    Thank you very much

    5 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Highlight a card for all players

    I would like to see a feature where I, as a player, can select one specific card and highlight the scan version in every player's screen. It can be manually highlighted, for example in a resolution phase, or automatically highlighted for every card added to the battefield.

    4 votes

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  20. Unable To Join Game

    When trying to join a game I got the same issue. I have to let it sit on joining for 10-20 minutes before it will actually connect.

    My pod finished a game before I connected.

    5 votes

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →

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