Nashi#39897

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    Nashi#39897 commented  · 

    I created a new account this morning and I was able to load the game just fine without a black screen. Like other users have stated, the bug seems to be tied to new accounts where players haven't completed the dual colour deck quests before the update.

    There you go Wizards, we have identified the bug for you. Instead of condescending posts from your staff, maybe fix it?

    Nashi#39897 supported this idea  · 
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    Nashi#39897 commented  · 

    I'm getting exactly the same issue on PC, Linux and Android. The only way I can play is using the UTC time work around. I can't earn decks as a new player and haven't received any of the new decks that were supposed to come with the update. Is there a fix in sight?

    I have tried the following:

    1 - Updated my GPU drivers.
    2 - Updated Visual C++ Libraries.
    3 - Flushed DNS.
    4 - Uninstalled the game using Revo uninstaller to remove any left over files as advised by technical support. I then installed the game again, issue persists.

    Please resolve this issue.

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