Autocrat#88889

← Customer Feedback for Wizards of the Coast

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  1. Black Screen After Today's Update

    641 votes

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    176 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Autocrat#88889 commented  · 

    Macs can't run exe files. but right idea for windows 7.

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    Autocrat#88889 commented  · 

    Pretty sure this is related to our graphics cards being insufficient. VRAM in About This Mac > System Report >. Display and Graphics may/should show under system req.

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    Autocrat#88889 commented  · 

    Update: Sent an email to tech support. They had me run through a series of troubleshooting steps, then basically said we got nothing, wait for a future update to the issue.

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    Autocrat#88889 commented  · 

    2011 MacBook Pro running 10.13.6
    At this point, since it is all Mac's pre-2012,
    can we confirm that this is the cutoff moving forward?
    Or are we going to continue to insist on those "system requirements" that say I can play?
    Or can we announce it's something we're looking into?

    Just need to know if I need a new Mac - and driving Mac sales cannot be Epic Games' intention by any stretch.

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  2. Black screen with cursor

    5 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  3. EXTRA TURNS AREN'T FUN

    4 votes

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  4. Your customer service platform is trash.

    4 votes

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  5. After last patch (0.1.3913.893514) game goes into black screen at start

    5 votes

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  6. Game now launches only as black screen on mac unless epic launcher is open

    5 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Black screen after update

    5 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  8. I never...... Do this...........

    4 votes

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  9. not letting full screen on mac client

    120 votes

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    34 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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