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AdminWotC_Alan#83938 (Admin, Wizards of the Coast)

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  1. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  2. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    Master of Possibilities and Second Sun's Dawn are Mythic rarity cards which do not have the Legendary keyword. You can play up to 2 copies of non-Legendary cards in your deck (including Mythics), but you can only play 1 copy of a Legendary card.

  3. 6 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  4. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    Both of those cards are Legendary, meaning only 1 copy of each is allowed in a deck.

  5. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    It's one of the cards generated by Arcanis, the Archmage.

  6. 25 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    For issues like this, please contact our customer service team at the link below, and include the first five digits of your player ID, found in the settings menu. We can help work around the issue while our devs investigate the root cause.

    https://magicspellslingers-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000336351

  7. 3 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    In a future game update, we plan to prevent players from accidentally crafting or purchasing copies of cards beyond the maximum number they can use in decks (2nd copies of legendaries or 3rd copies of other cards).

    Please submit a support ticket at https://magicspellslingers-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000336351 with your account details, and we'll be happy to send you something in the game to make up for that experience.

  8. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    Because Legendary cards are limited to 1 copy per deck, clicking the Recycle button in the collection screen removes any copies of Legendary cards beyond the first and adds crafting materials to your account in exchange. In a future game update, we plan to make it clearer to the player which cards are legendary and what’s happening when you recycle cards.

  9. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    If you use different filters or scroll through your collection, can you find it that way? We're wondering if this a bug with the filters.

  10. 4 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    Please submit a support ticket with more specifics about which cards you are not seeing: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000336351.

  11. 9 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    It sounds like you're referring to Mastermind Lazav. There are currently some bugs with that card, so we have temporarily hidden the card from play. It is still in your collection behind the scenes, and we plan to fix the associated bugs in an upcoming update. You'll be able to use the card again once the bugs have been fixed.

  12. 26 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    From reports we've seen thus far, players are receiving expected crafting materials, but the user experience in this alpha version of the feature has caused some confusion. We've posted an article here to answer some common questions about it, and we will improve the feature in upcoming releases: https://magicspellslingers-support.wizards.com/hc/en-us/articles/360039801712-Crafting-and-Recycling-FAQ

  13. 10 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) commented  · 

    With the February 21, 2020 update to Magic Spellslingers, the amount of progress needed to earn a key was increased. A side-effect of this change is that some returning users will see no progress until they catch up to the new total required for keys they had already earned. Depending on how many keys you had already collected and how close you were to your next key, the amount of time it could take to catch up will vary.

    If you do continue to see this longer term, please reach out to us here: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000336351

  14. 3 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  15. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  16. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  17. 2 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  18. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  19. 4 votes

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
  20. 1 vote

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    AdminWotC_Alan#83938 (Admin, Wizards of the Coast) shared this idea  · 
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