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AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast)

← Customer Feedback for Wizards of the Coast

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184 results found

  1. Card Selection disappeared during Draft

    344 votes

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    21 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I was drafting ONE and when I selected the card that I wanted it simply disappeared and I could not selected anymore.

  2. Bought a mythic pack, it said I had collected all the mythics in the set and gave me 40 (really? 40?) gems instead. I haven't

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  3. Decklist is Glitched white

    14 votes

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    5 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    There is a visual bug for deck construction and sideboarding where every card in the sidebar deck list shows with a blank white background. No card art or card counts are shown, just the card name and mana.

  4. Cards in Premier Draft Dominaria United with no names, types, or power/toughness

    8 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    All the cards in an event where I submitted (Sealed Dominaria United) have no titles, type, power and toughness.

  5. Cards changing during drafts

    1,861 votes

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    148 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  6. Kamigawa full art lands show wrong image

    230 votes

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    80 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    All of the Ukiyo-E Lands by Shie Nanahara have been replaced with the same generic pattern image after the 6/2/2022 update.

  7. code

    3 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  8. asset error

    233 votes

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    155 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  9. Lands not tapping for mana

    62 votes

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    16 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    a plains would not tap for mana and prevented me from playing a 3 drop

  10. Buy a card and dont receive

    5 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  11. Player Draft Token Missing

    126 votes

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    94 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. No Decks to Choose in Color Challenge

    305 votes

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    116 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    My red color challenge deck is missing. i cant finish the red vs white color challenge because the deck is gone. i have the cards from it. but the deck itself is just gone.

    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  13. mastery reward

    88 votes

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    41 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  14. Cards in black

    3 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  15. Draft recorded a loss for a canceled game

    562 votes

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    60 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  16. Continued crashes on iPad '

    20 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  17. Card stuck on stack

    145 votes

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    48 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  18. Mastery pass did not delivery mythic wildcards

    8 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  19. Easier reporting of cheaters on mobile devices

    4 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  20. I paid 2000 gems for a sealed, I was unable to submit my deck, then my sealed event disappeared

    14 votes

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    5 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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