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AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast)

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  1. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  2. 28 votes

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    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  3. 21 votes

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    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  4. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  5. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  6. 1,238 votes

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    My mobile is a real 7 pro model RMX2170
    Processor: Qualcomm Snapdragon 720G Octa-core
    User interface: Realme V3.0
    Android 12

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    Realmi 6 Pro

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    OnePlus Nord N10

  7. 1 vote

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    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  8. 6 votes

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    im playing ashiok, wicked manipulator in historic brawl and had added lord of the forsaken as a card into the deck because it has the ability "Pay 1 life : add 1 colorless mana. spend this mana only to cast a spell from your graveyard." this effect has no mention about being unable to activate without a target in the graveyard meaning i should be able to activate it whenever i want to pay a life and add a mana. with ashiok in play this would mean i could add a mana by removing the top card of my deck instead making it a good card to use when aiming to use ashioks -7 loyalty ability as i could fill my exile zone easily through it with no repercussions as mana burn in no longer a thing in magic. sadly the game makes you unable to even activate the ability if theres nothing to spend mana on making this card useless for the strategy i wanted to employ with it even though it should be able to be done with both how magic works and how the card is read.

  9. 7 votes

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    My rot priest did not trigger several times through my most recent fight.

    I was ossified (ossification) by an opponent on my Fynn the Fangbearer while Rot priest was on the field, my opponent had no cards which would have prevented Rot Priest anywhere through out the field. Yet still he received no poison counter for targeting my Fynn.

    This happened a second time with a damage spell that he cast against another of my creatures, both spells he used clearly said "target creature" and Rot Priest clearly states "whenever a creature you control becomes the target of a spell" I lost this match because of these poison counters not being applied several times. Please fix this bug.

    Ossification is clearly a spell: "In MTG, a spell is any type of card cast by a player. Spells are usually cast from your hand, but in special cases can be cast from other areas of the battlefield like your library or your graveyard. Land cards are the only type of card that is not considered a spell." < from your own rules. These were all cast from his hand.

    Note: it did work when I cast Tomito's Safe Keeping.

  10. 7 votes

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    Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.

    Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.

    I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue only happens during direct challenge. The forums that did have answers from Wizards moderators/bots said to check the forum. There didn't appear to be any answers to this problem posted that I saw.

  11. 3 votes

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  12. 2 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. 13 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  14. 1 vote

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  15. 57 votes

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  16. 4 votes

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  17. asset error

    233 votes

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  18. Can't Edit Draft/Sealed Decks

    1,430 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. No Decks to Choose in Color Challenge

    305 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  20. Card stuck on stack

    148 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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