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AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast)

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72 results found

  1. gold

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  2. retrieving asset manifest

    26 votes

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    10 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  3. Your game is full of hackers and modders

    21 votes

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    34 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  4. Card from mystery pass

    1 vote

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  5. not getting mastery rewards

    1 vote

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  6. Cannot Download on Mobile Device (Other)

    1,233 votes

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    727 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    My mobile is a real 7 pro model RMX2170
    Processor: Qualcomm Snapdragon 720G Octa-core
    User interface: Realme V3.0
    Android 12

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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Realmi 6 Pro

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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    OnePlus Nord N10

  7. Interface Performance Improvements

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  8. Ashiok, Wicked Manipulator's passive does not work for pay life abilities when my life total is below the normal cost even with enough cards

    5 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    im playing ashiok, wicked manipulator in historic brawl and had added lord of the forsaken as a card into the deck because it has the ability "Pay 1 life : add 1 colorless mana. spend this mana only to cast a spell from your graveyard." this effect has no mention about being unable to activate without a target in the graveyard meaning i should be able to activate it whenever i want to pay a life and add a mana. with ashiok in play this would mean i could add a mana by removing the top card of my deck instead making it a good card to use when aiming to use ashioks -7 loyalty ability as i could fill my exile zone easily through it with no repercussions as mana burn in no longer a thing in magic. sadly the game makes you unable to even activate the ability if theres nothing to spend mana on making this card useless for the strategy i wanted to employ with it even though it should be able to be done with both how magic works and how the card is read.

  9. Venerated Rotpriest issues

    6 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    My rot priest did not trigger several times through my most recent fight.

    I was ossified (ossification) by an opponent on my Fynn the Fangbearer while Rot priest was on the field, my opponent had no cards which would have prevented Rot Priest anywhere through out the field. Yet still he received no poison counter for targeting my Fynn.

    This happened a second time with a damage spell that he cast against another of my creatures, both spells he used clearly said "target creature" and Rot Priest clearly states "whenever a creature you control becomes the target of a spell" I lost this match because of these poison counters not being applied several times. Please fix this bug.

    Ossification is clearly a spell: "In MTG, a spell is any type of card cast by a player. Spells are usually cast from your hand, but in special cases can be cast from other areas of the battlefield like your library or your graveyard. Land cards are the only type of card that is not considered a spell." < from your own rules. These were all cast from his hand.

    Note: it did work when I cast Tomito's Safe Keeping.

  10. Sideboard bug

    7 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.

    Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.

    I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue only happens during direct challenge. The forums that did have answers from Wizards moderators/bots said to check the forum. There didn't appear to be any answers to this problem posted that I saw.

    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  11. Unable to sign in to my account on Firefox

    3 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  12. No weekly win reward after a win

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. Goblin Bird-grabber Activate doesn't work

    13 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  14. rerolling earth

    1 vote

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  15. Secluded Courtyard Creature Type Missing

    57 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) supported this idea  · 

  16. invoke the winds

    4 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) supported this idea  · 

  17. asset error

    233 votes

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    155 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) supported this idea  · 

  18. Can't Edit Draft/Sealed Decks

    1,430 votes

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    813 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. No Decks to Choose in Color Challenge

    305 votes

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    116 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  20. Card stuck on stack

    145 votes

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    48 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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