Dear Customer Service, i want to report a problem. From the beginning (since release) i habe a major control problem. It is not possible to control my toon in normal way, because the control is hooky. No one of my friends have the same problem. I installed the game allready new, but the problem is still there. Further bugs like a still standing toon or loading times like hell are permanently happend. Pls could you help me out? Because i would like to perfer to play the gane and not only to watch by my friends.