SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

  1. Unable to Locate or Create a Game

    No games available, games refuse to be created, have tried across 4 players' accounts. Spelltable not working, known problem for the last 5 hours of this ticket. Trying to load an older existing room places in loading menu limbo with no end.
    Thanks

    16 votes

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add a Turn counter

    So my friend group likes to know how many turns a game took and it would be really helpful to be able to do it on the site instead of trying to keep track outside of it.

    5 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to Use Phone as Webcam

    My play group and I have tried to use our phones as webcams for this. And it works awesome for the host of the room.
    However who ever is invited and tries to use their phone has issues. The whole site transfers to the phone and the site on the computer doesn't function. The display, camera, microphone all gets routed through the phone.
    We have a wide mix of android and apple devices and it happens for all of us.
    Is there anything we can do about this? We have tried for a few hours to fix it but have…

    2 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →
  4. Stuck in Loading Screen

    spelltable just will not load, its just sits at a loading screen indefinitely! I have tried reseting my router, reseting my computer, turning off ad blocker, clearing cashe and cookies, using a different browser and nothing is working! please help as i would like to play some magic and cant at the moment!

    3 votes

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →
  5. Black Screens

    Camera shows in preview, after joining shows all black screens.

    4 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →
  6. Received Error; Device Not Detected

    it says stream error device not detected even though my browser can see the camera fine

    3 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add a Friends List

    It would be nice to have a feature that if you enjoy playing with someone through SpellTable, instead of trying to get their contact info or discord profile, there could be a friends list or something to that effect that would be built within SpellTable.

    3 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  8. In-Game Chat

    To be able to chat with your playgroup would help alot. Being able to enter cardnames that can not be found (bad camera) or to share decklists, discord information, rulings etc... was requested alot during my time on spelltable.

    2 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Video Distorted on Spelltable

    I'm trying to use my mobile device as a camera for SpellTable. In my mobile browser the video appears fine, but on the computer where I'm using the game it comes through very distorted. I've attached a screenshot of what that looks like.

    1 vote

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →
  10. Alrund's Epiphany Exploit

    Alrund's Epiphany and Galvanic Iteration exploit is completely game breaking and ruins the fun of the game to watch your opponent take 8+ turns in a row. It needs to be nerfed. Badly

    2 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Players Unable to See Each Other

    I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
    Thank you very much

    2 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →
  12. Spectate View Options

    Hello. When I spectate a game I cant change they way I view the game. I can only have it in focused layout which is not very nice for spectating a commander game. Please add the ability to change this.

    2 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Blizzard Brawl sometimes doesnt recognize the three snow permanents

    Only since the release of Crimson Vow, I have noticed that sometimes Blizzard Brawl does not recognize that three snow permanents are present on the battlefield, therefore not giving indestructible to my target creature.

    In the attached screenshots (and hopefully the logs), a Blizzard Brawl and Vengeful Reaper can be seen in my graveyard and my lands are snow lands. I used Blizzard Brawl to have my Vengeful Reaper fight a Righteous Valkyrie. The Righteous Valkyrie killed my Vengeful Reaper because Vengeful Reaper didn't gain indestructible from Blizzard Brawl.

    This has cost me a few games this past week, so…

    1 vote

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    0 comments  ·  In-game bug  ·  Flag idea as inappropriate…  ·  Admin →
  14. Autofocus

    Hi customer service team !!!

    I'm a bit disappointed about the AUTO focus. Could you handle the right click on the video html element, to have the possibility to autofocus the specific area clicked?

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to Log In on Mobile Site

    Hi,

    I'm trying to set up SpellTable on my Android phone with the intent of using it is a webcam, but whenever I click either the "Get Started" or "Login" links, it just refreshes the same landing page.

    The troubleshooting guide isn't helpful because I'm not able to get past this very first step to download the app in the first place.

    I am on the most recent Android and Chrome release, and have tried connecting from wifi and 5G. I even tried from Firefox with the same result, which implies it's something on my end with my phone? No…

    1 vote

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable To Join Game

    When trying to join a game I got the same issue. I have to let it sit on joining for 10-20 minutes before it will actually connect.

    My pod finished a game before I connected.

    1 vote

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →
  17. Where is my reward?

    I have just won 5 matches of a premium draft but I neither haven't got the gems neither the boosters I should win. Please help me and this time be fair and don't give me any coins because with coins I won't be able to play the sealed or buy the mastery pass. I played to win gems and not coins!!!!!

    Yours sincerely

    Vincent Rhoër Stenker

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unable to Join by Invite Link

    I click the link to my friends spelltable game, but I put click "join game" and nothing happens. I tried a different pc, mac and pc. and I even tried a different account. I reset the router, and even tried to use my phone as a hotspot. I also used a different browser, and reset browser settings.

    1 vote

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    0 comments  ·  Lobby bug  ·  Flag idea as inappropriate…  ·  Admin →
  19. Conduct Reporting

    Would like a way to report rooms and/or players using harmful language.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  20. Camera Stuck in 4:3 Aspect Ratio

    I have an Ifroo 1080P webcam that is showing up as a 4:3 aspect ratio on Spelltable instead of 16:9.

    I am not able to change it, despite the settings on my PC showing it as 16:9.

    1 vote

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →
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