MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28854 results found
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xp not rewarded for quest completion bloomburrow
Completed a daily quest for after buying mastery pass for bloomburrow. Only 250 Xp rewarded, not the 500 Xp. Mac platform.
273 votes -
Friend Match and Direct Match are doesnt work after update
Friend Match and Direct Match are doesnt work after update
1,140 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
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553 votes -
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ナンバリングの相手にたいしてもハンデがあり過ぎ
ハンデをやりすぎ。
9 votes -
Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
92 votes -
Bestow Bug on Mobile
I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…222 votes -
118 votes
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Explorer Anthologies
Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:
882 votes -
Sideboard
- Playing Bo3 standard ranked
- iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
- Expected: Able to sideboard freely without issues.
- No screenshots.
- No workaround.
83 votes -
Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play
Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?
Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.
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564 votes -
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Calamity, Galloping Inferno creates two tokens instead of one.
Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.
124 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
130 votes -
Soaring Sandwing plainscycling
I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.
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204 votes -
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Tamiyo, Inquisitive Student ability bug
Tamiyo, Inquisitive Student (planeswalker) +2 ability says "Until your next turn", but each activation stacks until you are attacked the next time, regardless of how many turns has passed. See attachment or imgur link.
https://i.imgur.com/sbRyJ9k.mp452 votes -
Unable to Click in Mac Client after KTK Update
Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.
190 votes -
Indebted servant Bestow Bug
After Indebted Servant is bestowed, once the enchanted creature dies and the Servant becomes a creature as it falls off, it does not join the row of other normal creatures but instead hides under them like it’s on its own layer, making it hard to target, tap, etc.
IOS platform, MH3 drafts
83 votes -
xp points
XP points are not added to my mastery
53 votes -
sideboard
Sideboard won't list all the cards in the sideboard
107 votes -
Can't login to new account post 5/23 update.
I can not get into my account. It was created last night on 22MAY2024 and verified through verification email. Today I can not log in.
91 votes -
Viewing graveyard
I've noticed since the bloomburrow release when I click on any player's graveyard to view the cards there, it will take an extremely long time for the window to pop up if it does at all. I have not had any internet issues or any other slow downs in game. I have had this issue across devices and networks.
54 votes
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