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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22950 results found

  1. 1,016 votes

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    229 comments  ·  Gameplay  ·  Admin →
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  2. 496 votes

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  3. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    848 votes

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  4. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    537 votes

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    194 comments  ·  Gameplay  ·  Admin →
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  5. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    196 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  6. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    182 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  7. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    217 votes

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  8. Cannot submit deck, trouble connecting in direct matches

    Not able to connect in direct matches, notification saying cannot submit deck than kicked off.

    146 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  9. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    124 votes

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  10. 189 votes

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    61 comments  ·  Events  ·  Admin →
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  11. Black screen on sideboard "view battlefield" screen

    During a Traditional game (best of 3, tested with Standard ranked ladder queue), clicking on the "View Battlefield" button during sideboarding yields a black screen with no information. Mousing over the screen also doesn't pop up cards that were on the battlefield at the end of the last game.

    61 votes

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  12. 97 votes

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    42 comments  ·  Events  ·  Admin →
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  13. Touch screen not functional after update

    touch screen does not work for many people after the update

    722 votes

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  14. Quick Draft Quest No Progression

    I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.

    102 votes

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    57 comments  ·  Events  ·  Admin →
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  15. BUG: Mac Client only works in Full Screen mode after KTK update

    If you launch the Mac client in windowed mode (i.e., not in Full Screen mode), you cannot click on anything. Nor can you easily quit the game! (You have to force quit it, e.g., via the Activity Monitor app.)

    The solution is to delete your preferences so that the MTGA client will open in Full Screen mode by default.

    To delete your preferences, open a terminal -- the Terminal app will suffice -- and execute the following commands.

    $ cd ~/Library/Preferences
    $ rm com.wizards.mtga.plist

    You'll have to log back in and reset your client preferences to taste. Just don't uncheck…

    75 votes

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  16. 282 votes

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    101 comments  ·  Events  ·  Admin →
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  17. 295 votes

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    100 comments  ·  Events  ·  Admin →
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  18. 33 votes

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  19. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    71 votes

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  20. some accounts can't login after Khans update

    arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.

    53 votes

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