While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game

Fixing the shuffler should be a priority.

Is like the shuffler is set in correlation to the deck you've built!!

It feels so fake plus it sets the bar only for certain decks to work:

I wanna build my janky decks but can't because of this!

I don't feel rewarded as a player that creates some funky combos if shuffler is set this way!

Instead of creating broken cards/ synergies and then ban it... Wasting everybody's time you should fix the shuffler FIRST!

That should be the - BASIS - for a full, working and rewarding game.

Hi,

I lost 2 game in draft because the server connection has been lost.
I want to know if I can get some of my jem back.

Hello,

After crashing and restarting I get this error "an asset error occurred during your last play session. Validating asset files to ensure stability, this may take a while. '

It takes about 20-25minutes.

This happens very often, maybe in half the times I start arena.

Playing quick M21 draft, and at the end of my second turn, the UI stopped responding. Rope appeared and I helplessly watched it count down. After ~5 minutes, game said "network connection lost" and I was awarded a loss.

Needless to say, there was nothing wrong with my network connection; I was searching online for help with this problem even as the timeout was happening.

I'd like a refund, please.

MTG Arena does not start after recent update (12-March-2020)

MTG Arena does not start after recent update. Mouse cursor changes its shape, but screen remains dark. Logs mention:
[1] Plugins: Failed to load 'C:/Program Files (x86)/Wizards of the Coast/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' with error 'Не найден указанный модуль.'
(dll is in place)
And after that infinite number of:
[1] DllNotFoundException: AkSoundEngine
AkEventCallbackInfo..ctor (System.IntPtr cPtr, System.Boolean cMemoryOwn) (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
AkCallbackManager..cctor () (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
Rethrow as TypeInitializationException: The type initializer for 'AkCallbackManager' threw an exception.
AkSoundEngineController.LateUpdate () (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
AkInitializer.LateUpdate () (at <d77b653bb4c44dc0851d18e65c73cb78>:0)
[2] DllNotFoundException: AkSoundEngine

Cut log attached.

win a game in play modality (not ranked)make limited rank get a downgrade

When I logged in at 11:01AM EST arena told me what sets are rotating. Then when I clicked on the renewal egg, 4 of the cards were from sets that had just rotated out.

My limited ranking stays on Gold1+0 regardless if I win or lose in Sealed...
No response from customer service after reporting again...

For example when we search "時を解す者、テフェリー"(Teferi, Time Raveler) at deck building in Japanese version, we couldn't find it with the card name.
We have to input additional characters(ruby) to find the card with the current searching system.
[時を解す者、テフェリー] is like that [時(とき)を解(ほぐ)す者(もの)"、"テフェリー].
It's too difficult to search.

We want to find out cards with card names themselves with Kanji and/or its card name pronunciation without Kanji.

I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.

didn't get full art land with quick draft

I just completed lvl. 17 mastery and didn't received the reward.
I missclicked outside of the "claim your reward" field, but I think it usually still gives me the reward. It didn't this time.
Log attached if it's useful.

I have earned the 1st deck... now the quest stuck... its impossible to progress like this

the game is stuck on checking for update for 2 days
restarted and redonloaded the game but it still wont change
it have been a full week that i couldnt access my account on my computer

Can't play the game anymore as I just see the message "Unable to log in / unable to resolve player inventory."

Thankfully I didn't spend any real $$ on this game, as I'd be screwed now.

Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

The deck is completely empty, appart from the basic lands.

I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

Won a match BO3 at 6:50a PT 9/18/20 at Gold Tier 3 and instead of gaining any steps in my tier, I lost a step after a victory.