MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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  1. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    1,861 votes

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    603 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Earn a new deck stuck at 0:00:00

    The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
    Playing on PC

    2,142 votes

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    878 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Color Challenge Network Error

    Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.

    1,241 votes

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    470 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Can't Edit Draft/Sealed Decks

    I there is no button to edit my deck in my AFR quick draft.

    1,413 votes

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    813 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Jadar Not Making Zombies

    Jadar, Ghoulcaller of Nephalia, does not make the decayed zombies at the beginning of your end step. I tested both regular art and Showcase: Eternal Night Jadar to make sure, and neither work. I've also checked if having another zombie in play "counts", but putting Jadar on a clear board still does not make the token.

    724 votes

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    177 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  6. UI is missing Daily Quests and Games Won wheel

    After completing a match all the lower UI for daily quests, games, and mastery exp disappeared

    2,667 votes

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    1346 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Unable to Login - Authentic failed for "username"

    Unable to Login - Authentic failed for "username"

    1,406 votes

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    744 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  8. bronze tier 0

    saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?