1. Xbox on Windows 10 PC ( not steam )
2. the cloud sync data from my laptop did not sync to cloud, caused issue on Desktop

the cloud data was not uploaded, and as such i lost several hours of game play.

when trying to start the game on my laptop to get it to sync to the cloud, the game just sits on the "pre loading" screen with the small icon in the lower left just spinning.

if the game is force exited ( task manager > end task ) it launches a GameUI screen that asks me to chose which save to use, but this screen never shows up while the game is loading.

at this point in trying to recover my save file, the cloud sync is corrupt and has no save, even my old save that has ~ 30 hours on it.