1: PS4
2: I was playing with my husband (also on PS4)
3: I was playing as Drizzt and he was Wulfgar

4: n/a

Crystal caverns level will not load. Not as a single player or in a coop on either ps4 or account. I have waited on the loading screen for an hour and nothing. I have to close the application completely and no matter how many times I try or how long I wait it simply will not let me play .

It is also in general very laggy on the levels it will actually let me play especially on coop. I bought this on two separate accounts to be able to coop with my husband and it's just so laggy itisnt even fun anymore because of how frustrating it is and the fact I can't even go to the next level(Crystal caverns) is even more irritating. It won't load at all on either Playstation in coop or single player.

Is there any way to fix this? We both truly wanted to love this game