bonus items missing
I pre-purchased the DELUXE version of the game on 3/22/2021 however as of today I haven't gotten the skins that were part of the package. I have checked my inventory, gone to the merchant and nothing. I've played up to level 10 on Drizzt so I should be able to see these items however I do not and your help / guide on how to redeem this isn't giving me anything new to try.
I have the same problem as I too purchased the DELUXE version on: Jun 14, 2021 @ 11:09am PDT but the in game merchant doesn't have any of the skins. I'm a PC player if that matters.