Sagan#36797

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  1. 321 votes
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    Sagan#36797 commented  · 

    Same here...

    Sagan#36797 supported this idea  · 
  2. 846 votes
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    Sagan#36797 commented  · 

    I am experiencing the same issue, and have opened a ticket. Unfortunately, all I get is Windows-oriented answers:

    "I'm sorry to hear you're running into this issue! Other users have found a workaround documented here (https://forums.mtgarena.com/forums/threads/16551?page=7), which is to do the following:

    Uninstall MTG Arena. If uninstalling using Programs and Features leaves behind files, you may be able to use a 3rd party utility like Revo Uninstaller to perform a clean uninstall.

    Use a US-based VPN connection.

    Redownload MTG Arena from this link (https://mtgarena.downloads.wizards.com/Live/Windows32/MTGAInstaller.exe) and reinstall the game"

    "Thank you for your patience while we worked on this for you. In this case, I would suggest trying the steps below. These steps have been known to help resolve the issue that you are experiencing:
    Unplug your Router and plug it back in after 10 seconds
    Change your network status from Private to Public
    Press the "Windows key" + i
    Click the Network & Internet Button
    Click on Wifi or Ethernet depending on if you are connected via WiFi Internet or Hardwired
    On the right-hand side, left-click the network you are on
    Under Network Profile, change the setting to public. In the case that you do not see Network Profile, look for the "Make this PC discoverable" and make sure that this is "On"
    Change the resolution of your computer and restart
    Change your DNS to 1.1.1.1 or 1.0.0.1
    Go to the Control Panel.
    Click Network and Internet > Network and Sharing Center > Change adapter settings.
    Right click on the adapter that you are using internet through and right click >Properties
    Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
    Click Advanced and select the DNS tab.
    Click OK.
    Select Use the following DNS server addresses.
    Replace those addresses with the IP addresses of the DNS servers - For IPv4: 1.1.1.1 or 1.0.0.1
    Restart the connection you selected in step 3.
    Update your Graphics Drivers
    Check in your Nvidia Control Panel (Nvidia) or Catalyst Software (AMD) and see if your computer is using the proper graphics card"

    I don't know about you guys, but this just seems like too much empirical testing to try to solve this issue.

    Sagan#36797 supported this idea  · 

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