My issue is similar. I've tried to fix it via re-downloading the game, and re-entering my account info. Everytime I go to access the store I get a blank white page that pops up instead. My friends who have looked at it are also baffled. (they work with troubleshooting websites) It has been like this for about 5 months. When I had access, I didn't use it often to to personal financial situation. Now that I have spare money I'd love to buy more gems.
My issue is similar. I've tried to fix it via re-downloading the game, and re-entering my account info. Everytime I go to access the store I get a blank white page that pops up instead. My friends who have looked at it are also baffled. (they work with troubleshooting websites) It has been like this for about 5 months. When I had access, I didn't use it often to to personal financial situation. Now that I have spare money I'd love to buy more gems.