WOC-Argoth#40189
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I have had this same problem several times. I play on PS5 with two of my friends and have been since day one and have ran into this multiple times. I found a quick work around but this should be addressed yes. I found that when this happens if you die and respawn at the beginning of the level it fixes it. It's happen to me twice (I play Bruenor), my friend who plays Drizzt once and my wife you plays Catti-Brei once.
I will second what bhimajenkins#09328 said, this appears to be a wireless issue. My wife (on WiFi), good friend (LAN) of mine and I (LAN) play all the time and do not have issues on other games, but when we started this game my wife got disconnected in the middle of 3 separate runs... was about enough for her to stop playing after missing out on loot. I decided to try and hard connect her using a LAN cable and zero issues since since.
My wife and I are on a google fiber 1gig connection. We all play on PS5. I play Bruenor, friend plays Drizzt and wife plays Catti-Brei if that helps.