Lahzael#93631

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  1. loading card database

    71 votes
    56 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Lahzael#93631 supported this idea  · 
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    Lahzael#93631 commented  · 

    as of today the 24 September I was able to fix this issue on my Mac, may help you.

    1. go to Epic and Uninstall the application
    2 close out of Epic
    3. open finder and go to /users/*your username*/library and send the folder com.wizards.mtga to the trash
    4. go to the folder /users/shared/Epic Games/ and send the folder MagicTheGathering to the trash
    5. restart is probably safe, I didn't do this as well as emptying the trash
    6. launch Epic go to library and reinstall
    7. Launch MtG:A it should start to download the 6+ gb database again.

    From what I can tell from looking at the logs is that somewhere along the lines the db size does not match what has been programed and because of this corruption it hangs on loading the database.
    WotC said that it was an Epic issue and Epic couldn't give me the information that I needed either.
    MacOS Monterey
    version 12.6

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    Lahzael#93631 commented  · 

    I am having this same issue, I can tell that the application is communicating with the network cause if I try to boot it from my phone it is disconnecting from the server on the MacBook.

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