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Lahzael#93631

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  1. loading card database

    69 votes

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    56 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Lahzael#93631 supported this idea  · 
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    Lahzael#93631 commented  · 

    as of today the 24 September I was able to fix this issue on my Mac, may help you.

    1. go to Epic and Uninstall the application
    2 close out of Epic
    3. open finder and go to /users/*your username*/library and send the folder com.wizards.mtga to the trash
    4. go to the folder /users/shared/Epic Games/ and send the folder MagicTheGathering to the trash
    5. restart is probably safe, I didn't do this as well as emptying the trash
    6. launch Epic go to library and reinstall
    7. Launch MtG:A it should start to download the 6+ gb database again.

    From what I can tell from looking at the logs is that somewhere along the lines the db size does not match what has been programed and because of this corruption it hangs on loading the database.
    WotC said that it was an Epic issue and Epic couldn't give me the information that I needed either.
    MacOS Monterey
    version 12.6

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    Lahzael#93631 commented  · 

    I am having this same issue, I can tell that the application is communicating with the network cause if I try to boot it from my phone it is disconnecting from the server on the MacBook.

  2. Mac: Stuck on "Initializing localization database". Can't access the game

    8 votes

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    4 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Lahzael#93631 supported this idea  · 
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    Lahzael#93631 commented  · 

    I have found a solution that worked for this issue for me

    1. go to Epic and Uninstall the application
    2 close out of Epic
    3. open finder and go to /users/*your username*/library and send the folder com.wizards.mtga to the trash
    4. go to the folder /users/shared/Epic Games/ and send the folder MagicTheGathering to the trash
    5. restart is probably safe, I didn't do this as well as emptying the trash
    6. launch Epic go to library and reinstall
    7. Launch MtG:A it should start to download the 6+ gb database again.

    From what I can tell from looking at the logs is that somewhere along the lines the db size does not match what has been programed and because of this corruption it hangs on loading the database.
    WotC said that it was an Epic issue and Epic couldn't give me the information that I needed either.

    MacOS Monterey
    version 12.6
    tested and working on my m1 not more than 30 minutes ago.

    An error occurred while saving the comment
    Lahzael#93631 commented  · 

    I was just told by WotC support to contact epic for this same issue.
    I have tried reinstalling the game and it appears that the database is not cleared during the reinstallation and my assumption is that the database is corrupted.
    I have been hunting for the database and striking out so I have a ticket out to Epic support to see if they can help locate that database.
    I could rebuild my OS, it seems like a lot of work just to fix one game.

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