I have this same issue on android. I have reinstalled several times. Restarted phone. Closed all background apps. Isolated to wifi only and also mobile data only. Gave app all permissions. Checked to make sure my phone is updated. Checked to make sure the app is updated. Plus a few other things. I haven't not been able to play the game at all for a week now. Customer support was absolutely abysmal. I told them everything I tried, they respond with an automated reply telling me to do everything I already did.
joxxy#00927
I have this same issue on android. I have reinstalled several times. Restarted phone. Closed all background apps. Isolated to wifi only and also mobile data only. Gave app all permissions. Checked to make sure my phone is updated. Checked to make sure the app is updated. Plus a few other things. I haven't not been able to play the game at all for a week now. Customer support was absolutely abysmal. I told them everything I tried, they respond with an automated reply telling me to do everything I already did.
Samsung s20FE with Android 12