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Wizards_MS14#29616

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  1. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    14 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  2. Color Challenge stuck on resume

    285 votes

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    50 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  3. Crashing on entering match

    10 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  4. Missing starter decks

    176 votes

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    91 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  5. unable to cast instant spell

    58 votes

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    10 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  6. Missing Mythic Card Reward

    79 votes

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    20 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  7. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    208 votes

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    126 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  8. Rank

    57 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  9. Game keeps freezing and closing

    37 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  10. Dropped from event

    2 votes

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    2 comments  ·  Companion Feedback » Companion  ·  Admin →
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    Needs More Info  ·  WotC_BillStark responded

    Can you clarify what type of event this was? Was it at a store? Was it a friendly event run on the Companion app at a friend’s home?

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    Wizards_MS14#29616 commented  · 

    Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request at https://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492

    Thanks!

  11. Server Connection Issue

    11 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. Unable to Select Card in Premium Draft

    105 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Unable to pick cards in bottom 3 rows. I was unable to select the card I wanted, and only able to select cards in the first row at some point during the draft...

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    Wizards_MS14#29616 commented  · 

    I was in a premier draft and the client disconnected during the third pick. I had selected a card and when I restarted the client and rejoined, the draft had progressed multiple picks and had not given me the card I had selected plus had selected cards that I did not want.

  13. Touch screen not functional after update

    729 votes

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    397 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hi, I have a ConceptD laptop and I always have played Magic Arena using my touchscreen. After the update of today it stopped working.

  14. Game Freezing / Disconnecting

    109 votes

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    29 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    I was in a draft game and as soon as I played Kura, the game froze for a couple minutes and I got disconnected. When I reconnected, my timers had been used up and enough turns had passed where I lost.

  15. game crash

    208 votes

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    26 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  16. Stuck waiting for opponent

    93 votes

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    20 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  17. can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.

    26 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  18. mastery reward

    130 votes

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    53 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  19. aquired cards from packs not showing up in my collection

    27 votes

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    8 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  20. Unable to Login - Authentic failed for "username"

    1,500 votes

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    772 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For us to be able to best assist you with Access issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Access Issue.

    Thanks!

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