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Wizards_MS14#29616

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21 results found

  1. Mobile issue with account not logging in

    5 votes

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    1 comment  ·  Companion Feedback » Companion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request at https://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492

    Thanks!

  2. Exquisite Blood and Marauding Blight Priest infinitely trigger each other

    36 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    “Exquisite Blood” and “Marauding Blight-Priest” produce an incite loop ending the game.
    The first time I encountered this I was playing a life gain deck against a life gain deck. It got to around 300+ life vs their 10 or so. They gained one life and the game made me watch as they took one life at a time until the 300+ came to zero and theirs took its place.

    Someone must surely be aware of this combo being run. It’s all I’m seeing lately and it has been really hard to enjoy the game knowing this could be coming.

  3. Forced concede because opponent took too long

    30 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  4. Golden Pack Progress

    17 votes

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    5 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  5. Report afk players

    17 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  6. quick draft

    46 votes

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    10 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. Sportsmanship and leaving a losing game by timing out

    35 votes

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    18 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  8. Draft Win Not Counted

    56 votes

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    17 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  9. Draft stuck on "Waiting for other players to pass a draft pack..."

    61 votes

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    28 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  10. Opponent timer ran out then game froze

    14 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  11. Game loss without playing

    64 votes

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    4 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. Your game is full of hackers and modders

    40 votes

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    124 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  13. Players with excessive triggers on the stack will cause the opponent to start using timeouts and eventually lose

    14 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  14. Game keeps freezing and closing

    37 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  15. Dropped from event

    2 votes

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    2 comments  ·  Companion Feedback » Companion  ·  Admin →
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    Needs More Info  ·  WotC_BillStark responded

    Can you clarify what type of event this was? Was it at a store? Was it a friendly event run on the Companion app at a friend’s home?

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    Wizards_MS14#29616 commented  · 

    Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request at https://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492

    Thanks!

  16. Server Connection Issue

    12 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. Unable to Select Card in Premium Draft

    106 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Unable to pick cards in bottom 3 rows. I was unable to select the card I wanted, and only able to select cards in the first row at some point during the draft...

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    Wizards_MS14#29616 commented  · 

    I was in a premier draft and the client disconnected during the third pick. I had selected a card and when I restarted the client and rejoined, the draft had progressed multiple picks and had not given me the card I had selected plus had selected cards that I did not want.

  18. can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.

    31 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  19. aquired cards from packs not showing up in my collection

    28 votes

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    8 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  20. game auto-concede

    46 votes

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    14 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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