Skip to content

TJMoose#57930

← Customer Feedback for Wizards of the Coast

My feedback

1 result found

  1. Black screen on match start

    4,644 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    TJMoose#57930 commented  · 

    So I just installed the latest update. Painfully I might add. Had to completely uninstall the game twice & manually delete the file before it would actually install right. Now whenever I try to go into a match the game stops responding. When it starts reponding again it loads the game but tells me that I lost connection and need to reconnect. When I do it restarts the game. I tried a few things like trying to play the bot instead of a real match and it does the same thing but if after it restarts I go try to go into another bot game it freezes then goes into the game but never loads a deck or give me the abillity to see a hand just sits there, Sparky on one side me the other and each with a 60 card deck but no way to play. The cards will not draw. If I try to concede it does nothing. Its just stuck there and the only thing I can do is force close the program.

    Before this, with the old version, I had miner issues with a small freeze going into games but it never stopped me from playing. It would freeze for like 2 seconds then load and be fine. Although the longer I played the worse it would get and I would have to restart after a few hours or so. If I didn't I would get an error message saying to close programs because my computer was running out of memory. I have 4 gigs of memory this should not happen. I am running Windows 7 and have an I5 prossesser.

    I would really like this fixed and would really rather be playing this on my xbox but until you get that version out PC is all there is so not being able to play is a pain please fix this problem.

    TJMoose#57930 supported this idea  · 

Feedback and Knowledge Base

(thinking…)