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Aarak#51866

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  1. Black screen on match start

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    4078 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Aarak#51866 commented  · 

    Attaching this to the most popular vote. Started noticing the crashes during the Brawl event which was every other game or so. With Eldraine release this changed to just about every game, usually when connecting into the game. Managed to collect some information that was requested by the client's tech lead on the MTGA sub-reddit in the Performance issues thread

    Crash was at 12:49 PST upon queuing into a ranked standard game (best of one).
    The in-game performance window numbers were:
    -TOTAL: 482 MB, this hovered around 460MB and 470MB during the game prior to queuing up
    -ALLOC: 379 MB, this was in the 375MB to 377MB range
    -MONO: 175MB, didn't really observe any real changes in this number

    Memory wise from the procsses window of the task manager the memory used at time of crash was 3,722,804K which has been what I have been observing as I am playing games, closing the process and restarting when I see the Unity error window has been how I have been getting back to the game that crashed. This takes about 45 seconds to 2 minutes depending on game length.

    Attached is the DxDiag file for my computer, which is a laptop from 2012 which meets minimum requirements for the game and like others have mentioned prior to the Brawl weekend I could play the entire day without crashing

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