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MauriceSid#35463

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  1. Earn a new deck stuck at 0:00:00

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    890 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    MauriceSid#35463 commented  · 

    This message for people who follow this issue or find it in the future: uninstalling and reinstalling the MTGA client solved the issue for me (thanks, Andrew of Technical Troubleshooting). Other possibilities were issues with a VPN / Citrix / Killer Network Service, but in my case it didn't even go that far.

    If it doesn't work for you, contact tech. troubleshooting at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'!

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    MauriceSid#35463 commented  · 

    I am encountering the same problem. I opened my account only a few days ago, unlocked three decks with the Daily method (Azorius Senate, Gruul Clans, and Cult of Rakdos), and since yesterday the timer is stuck at 00:00.

    Here's a log file, if it helps.

    MauriceSid#35463 supported this idea  · 

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