Frozen Game; Helvault Mode
While playing a match in the Unseal the Helvault Mode, my opponent played an Inferno and selected it for an attack. However, the action never progressed forward to an attacking round. The apps sound and general animations continued, but the auto-end turn warning never began to flash. I checked (and confirmed) that I had both cell service and wifi connectivity, so I thought that something was happening on the opponent's side (i.e., connection issues) and waited it out. After another 30 seconds or so I disconnected my wifi to try to create a change. A brief animation flashed in the middle of the screen, but then the same general quasi-frozen state continued. Eventually, I backed out of the app, closed it from running in the background, and reopened the app. I was asked if I wanted to rejoin the game I had left and selected "Yes". When I re-entered the game several turns had gone by and I quickly lost the match. This was especially disappointing since before the freeze I was positioned to win on the next turn and I was playing in a game mode that allows for very few losses. Is this a known issue? Should I have taken a different path to resolution? Should I have known to act sooner to continue my game? I hope you can offer a path to remediation, both in the short term and the long term. I will attach a screenshot with the relevant Game ID for your reference. Thank you for your time.