Magic Spellslingers




This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.


If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  1. 70 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    23 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Start. Opponent selected. White screen. Hang. Loose.

    This happens occasionally (recently it is becoming more likely) and you can't see why it does sometimes and not others.
    Start game. An opponent is selected. It goes to a white screen. The white screen can be there from a fraction of a second to indefinitely. I have left it up to about 20 seconds.
    If you force kill, then start again, the game does not give you the option of rejoining the existing game. There is no message to say you have lost but you know you have because points have been deducted.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Freezing and Error

    Random Unknown Errors pops up, or the game freezes... Both very frequently. Nearly EVERY GAME. I have to exit the game to fix it but then it causes you to lose your turn because it takes so long for the game to load again. Often causing to lose. It also heats up my phone. I have a very good phone that can handle quite a bit.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Phone no longer compatible after 5/7 update

    Phone model: oppo ax7
    OS: coloros v5.2 (android version 8.1.0)
    I have attached a screenshot of the play store showing that my phone is no longer compatible, I have updated my current app on the 7th of may but I cannot update the most recent update.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Card left in middle of field

    After reconnecting to a match (as an Ashiok player) will sometimes leave a hovering card over the battlefield. It makes it hard to see your center battle card, and to see the middle card you're trying to draft. The 2nd time it cost me the game because I couldn't block.

    51 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. (Un)Faithful Caracal

    When im in a match, an empty purple box with the name and textbox of “Faithful Caracal” sits on the screen right above where my card previews go, so i cant see 1/4 of my field or my card previews.

    Not just in training matches as i first thought, but in league matches as well.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Playing Against Players in Different Ranks

    Hi there I am sunkiller I keep loosing battles because I keep getting top rank players I only won 2 with the highest rank players because they kept crashing but I am only gold rank I am teaching myself and learning from others on how to play the game properly but it ruins my experience and fun when I face the highest rank players also that is one of the reasons I quit in the first place but I love magic the gathering and I will do anything to be a better player also what is up with Gideon why…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Game Not Appearing on Google Store

    Hi there,

    I've upgraded the product several times in the past - no issues.

    Now magic spellslingers doesn't come up in the play store via Google. I can find a link to it in my browser, but that will overwrite my account I suspect with a new install.

    Any help?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  9. Couldn’t drag card onto battlefield

    Wasn’t able to play two hit wonder on my turn despite having the mana for it

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Nahiri’s rock missing character selection

    Nahiri’s rock is missing when going to select her from a character already unlocked. If choosing Nahiri from a locked character, rock she surfs on appears, on iOS

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Nahiri’s rock missing character selection

    Nahiri’s rock is missing when going to select her from a character already unlocked. If choosing Nahiri from a locked character, rock she surfs on appears

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Screen obscured by blood chalice

    This isn’t an idea, It’s a bug.... playing on iPhone 12, played blood chalice in a game, tried to use it and it popped up in the screen but then couldn’t be removed... game play continues in the background and it was all obscured... I could select other things in play on my pay of the board but couldn’t block and could only attack by double tapping...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug when training against Nissa

    When I play the goblin with haste the screen tells me to attack from the middle, but I can’t drag anything, tried to concede exit and even delete and redownload the game, same bug over and over, any help?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Domri boar loses buffs on play

    I had gotten a domri boar into my hand from the new mechanic. I then attacked with general eladamri and biffed it +1/+1. I had no other domri buffs at the time. When I played the boat it reset to 3/2 rather than 4/3. This doesn't feel intended. If it is it's confusing and misleading.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Invisible cards

    I just played a very buggy match where I suspect some part of the coding didn't load properly.

    I started my game with an invisible card in my hand that I couldn't interact with, and then had a creature effect popup that didn't appear properly. On the third turn I started getting error popups and had to close the app. I'll attach screenshots.

    Hope this post is helpful

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stuck at Level 42

    Upon reaching LVL 42, "unknown error" occurred. There was no level increase graphic or rewards given.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Match Shutting Down - Instant Loss

    2 matches in a row with Nahiri, on about turn 5, the message "Match Shutting Down" pops up and it goes to the "defeat" screen, then back to the mainscreen where points are deducted. In both matches I was winning convincingly. In the first match, it was triggered when I played a creature, in the second when i went t re equip nahiri's sword. This is a game breaker.

    41 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cannot connect to the game with mobile data

    I cannot enter the game on mobile data. Game works fine on wifi. My mobile data is running fine with internet working (Chrome, Youtube, Whatsapp) however it cannot even reach the login screen in game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. UX issue with traps on latest beta version

    Disabling a trap triggers "Not enough mana" text and audio. It should just normally disable it right?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Decks / Collection  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 19 20
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base