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Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

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17 results found

  1. Full name of players on Android.

    Why do full names show up on I phone but not Android... This is for pairings....

    25 votes

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    5 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Public names rather than alias / Arena user option

    There should be an option to be listed by name on Wizards account OR alias on Arena. At the moment the only way to pseudonymise is to go to the host tab and change name in there. Which is unintuitive!

    Besides store FNM and Grands Prix there is no reason to divulge our actual names where possible. Isn't this a GDPR/personal data issue?

    27 votes

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    Done  ·  3 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Drop from event

    Add a menu option to drop from any event.

    27 votes

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Add DCI number

    It would be a neat feature to attach a DCI number to the account and show choice of username (default) or real name on the companion.

    16 votes

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    Done  ·  3 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  5. set symbol insted of 3 letter codes

    the three letter code of this card is harder for players to know then the set symbols

    1 vote

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    Done  ·  1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Host can't add people to pre-release after event starts

    I think players should be able to join an existing event, namely pre-release, after the the event has started, especially if players are only in the deck building phase

    3 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 1 vote

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Round 1 Bye 2-0 win but lost

    The Companion application in regards to event functions states round 1 bye with the screen describing a bye as a 2-0 win while waiting for round 2 of an event, but i signed up late with the store organizer stating I am entered with a round 1 loss.

    Platform: ios

    Process:

    • I entered tournament event code after start

    -app Home screen event is listed

    -Press event under my events

    -Round 1 screen states I have a bye as a 2-0 win.

    *-Side note the back left arrow on top left of screen when pressed will take you to “Join Event”…

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Remove arena name

    Would be great to be able to remove my arena name. I prefer anonymity for online.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 1 vote

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Judge conf test event 4/10/2021 comment

    Hello! I was an attendee for the above-mentioned test event. During deckbuilding, the companion app shows only rules and tips, but never told me my seating for build.

    1 vote

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  12. April 22 update

    On April 22 the companion app got an update that fixed a bug in the deck builder ui. What is the deck builder. Is this a new feature not availible to the public

    1 vote

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  13. companion login

    it's really annoying that I have to login each time l open the companion app. please keep me logged in

    2 votes

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    Done  ·  1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Feedback

    Please include option to check previous tournaments joined. Ranking and games played.
    Also make it that user can add comment, on each game played, for learning and future reference.

    2 votes

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Mobile freezes / lags when companion sends notifications

    Phone freezes / hangs / lags when Companion app has sent a notification. Issue persists until notification is dismissed.

    Does not occur with any other app. Phone performance returns to normal once notification is dismissed from taskbar.

    Android 6.0.1
    Device Blackberry Priv

    1 vote

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Unable to join event MTG Companion

    For the last year or so I haven't been able to join events, but the store has been great about letting me participate. However, I would like to be able to join events and track them as well. Is there any way that you can help me out? Thanks so much.

    Sincerely,

    Mike Lawrence

    1 vote

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Judge conf test event 4/10/2021 comment

    Hello! I was an attendee for the above-mentioned test event. During deckbuilding, the companion app shows only rules and tips, but never told me my seating for build.

    0 votes

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    Done  ·  0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
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