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MTG3K#10494

← Customer Feedback for Wizards of the Coast

My feedback

47 results found

  1. Can't log in since the update on March 5

    10 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    MTG3K#10494 commented  · 

    This is fixed now, thank you!

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    MTG3K#10494 commented  · 

    March 11 Update: I have figured out one workaround. Based on some Reddit posts that suggested the issue is Arena's ability to work with certain IP addresses, I downloaded the Mobile app to my Android phone over data instead of wifi. This allowed me to connect to my account.

    It's the only way I'm able to access Arena, and it's not my preferred way to play, but it's something. If it's any help, it proves that handling the IP address at your end is the issue.

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    MTG3K#10494 commented  · 

    I still have zero ability to log into the client, and still get the "Error Updating Data" message when I open Arena. I can't even hit esc to log into my son's account instead of mine, the client will only take me to the "Error Updating Data" message.

    I really hope that I haven't lost anyway to play Arena and the account I've been building since 2020. I have upvoted all the other complaints about the same problem that have been reported since Tuesday. It seems widespread. Any acknowledgement that it's a real issue you're aware of would be reassuring.

    MTG3K#10494 shared this idea  · 

  2. cant login any device

    3 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  3. Login issues

    3 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  4. unable to play any game

    3 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  5. Error Updating Data and days lost playing after paying for Mastery Pass

    8 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  6. cant login on windows and android

    3 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  7. Error Updating Data: Please check your connection and try again.

    19 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  8. Unable to log in after update

    25 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  9. updating data

    30 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  10. We still can't log in

    33 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  11. Error Updating Data

    22 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  12. network error - unable to get collection

    453 votes

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    282 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  13. Error Updating Data since latest patch

    61 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  14. Alchemy update broke the game. Unplayable right now

    4 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  15. error updating data

    34 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  16. Error updating data

    22 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  17. Server connection loss

    3 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  18. Connection lost

    4 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  19. Error Updating Data

    18 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  20. Error updating data keep popping up after MKM alchemy update

    9 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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