MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
210 results found
-
Card Info Zoom Not Working - Deck Building
Platform - iOS
When in deck builder, holding the card no longer zooms in the text so you can read what the card said.
This started after a large update was pushed on 8/26/26.
56 votes -
Can't zoom in cards in the "collection" or decks screen at all
Since yesterday's update I can't zoom in cards by typing and holding them on the collection screen. That's a critical to app usage. A quick tap to redeem a wild card works but that doesn't give all the zooming cards information, like the mechanics hints or tokens created, etc...
I am using a Samsung Galaxy Zfold 7 on tablet mode. To reproduce, simply navigate to collection and try to zoom in a card
39 votes -
(Bug) (Mobile) Cannot enlarge cards in deck builder
Cards are not highlighting in the deck builder when I hold a tap and instead are just adding to the deck, making it so I can't enlarge/review them (for example, a two faced card like Radiant Grace is only letting me see the front side). This makes it so I can't review any two sided cards (transform cards, MDFC cards, Disturb cards, etc.) Hope this gets seen and/or fixed.
30 votes -
Viewing cards during deck building
Since the update I can't view larger versions (readable) of cards in deck building unless I add them to the deck and then look at the deck and then long press them. Then wether I want the card or not when I go back to look at more cards it sends me all the way to the start of the list of cards to make the deck from. This is very frustrating and discourages people from making decks with new cards or ones they don't immediately recognize from the picture. A lot of people will refuse to make new decks…
27 votes -
14 votes
-
I receive gems instead of rare/mythic cards when I open reality fracture packs even though I don’t have the complete set collected yet
I receive gems instead of rare/mythic cards when I open reality fracture packs even though I don’t have the complete set collected yet
10 votes -
Inspect not working in deck builder
Cannot inspect cards in the deck builder. As in, I cannot hold tap on a card and have it show me details.
Playing on Android, latest version.
Also, remove Alchemy from Brawl entirely.
17 votes -
Duplicate Drotection not working
Duplicate Protection not working.
I'm relatively new to MTG Arena and I thought duplicate protection was about rewarding gems once a playset was collected, but I just learned it's supposed to replace the card with another of the same rarity in the same set. This hasn't been happening for me for any sets since I started getting higher amounts of some sets, well before completing mythic/rares. I don't have pics since I didn't know there was anything to be suspicious of but it's definite.
I saw Brentster#54643's post, "MSH Mastery Pass - Duplicate Protection Not Working", but it's been a…
8 votes -
Card info zoom not working - deck building
Platform: Android
When in deck builder, holding the card no longer zooms in the text so you can read what the card said.
First noticed today, 08/29/26. I see a similar reported issue for iOS and wanted to add for Android.13 votes -
Duplicate Protection triggered while I am still missing rare cards
I am missing 20 rare and 19 mythic rare from Reality Fracture. I gained one normal pack from Set Mastery and open it, it gave me 20 gems instead of a rare. Then I tested the situation by buying a normal pack using 200 gems and opened it. Again it gave me 20 gems instead of a rare card. I checked using "-?booster" to see if my missing rares are non-booster cards, they are not.
10 votes -
Unable to zoom in on cards prior to adding to deck
I am unable to view larger images of the cards before adding them into my deck in the deck builder. I had previously held a finger down on a card and it would expand to show a larger picture, now I have to add it to the deck and then view it.
One app suggestion for mobile players would to have the zoom function available kind of like using two fingers to pull apart and zoom into the image frame to view cards instead of holding down the card to view
10 votes -
2000 Gold not received from connecting to Discord
I received this news, it says that by connecting to Discord, I would receive 2000 Gold, "you get 2000 Gold the first time you connect, I attach the screen how do you receive them? I signed up for Discord with the same email as my account... Thank you
11 votes -
Cards don’t zoom in while holding them in deck builder
Mobile iOS. When in deck builder in sealed middle earth event I want to hold a card to see it zoomed in before I add to my deck but it doesn’t work. Holding a card adds is directly to the deck. In the deck the zoom in option while holding a card doesn’t work either. I have tried the same in normal deck builder outside the event with the same result. I have tried fixing game files.
11 votes -
Bug -long press to zoom on cards failing in deck builder and in collection
Bug -long press to zoom on cards failing in deck builder and in collection Screen on android not working since latest update. Long press on either screen is treated as a single tap of the card you’re trying to view. Already ran bug repair and tried it again, to the same result. Long press seems to be functioning properly during games. The collect logs button didn’t appear to be functioning either.
13 votes -
Gems Granted Before Rare Set Is Complete (4/4)
Dear Wizards of the Coast,
I've encountered the following issue while opening boosters in the FRA set:
I still have some rare cards that are not yet collected at 4 copies, but the boosters are already awarding me Gems instead of those rares. Because of this, I'm unable to complete a full collection of the set. Could you please explain what's causing this?
Account ID: tttian#34112
Thank you,
tttian7 votes -
Press and hold is bugged
Pressing and holding cards to get a closer look is bugged, the alternative is to use the magnifying glass but that makes scrolling way more difficult than just being able to get a closer look of a specific card
10 votes -
Teferi, Time Raveler is still banned
After the recent updates to the Historic format where all the alchemy changed cards have been reverted to their paper versions and the new bans are in effect (One ring, galvanic discharge etc). Teferi, Time Raveler remains banned in Historic. I double checked the official WOTC banlists as well to check I was not mistaken - he's not on there.
I assume this is a mistake/oversight so I just wanted to bring it to your attention. Cheers!
7 votes -
I am getting gems in packs even though I don't have the complete set collected yet
I am getting gems in packs even though I don't have the complete set collected yet. Yesterday it replaced the only rare in the pack. Today, it gave me one set of 20 gems with the message, but then another uncollected rare. See attached files
5 votes -
Place of Legends Achievement
I have used my Favorites on all of my local stores I am near I attend, which includes two stores that have the Legendary store title. Despite this, the achievement has not been unlocked on my account. I have attended an event at one this week which unlocked the 'Be Legendary 1' Achievement, yet still has not registered my Favoriting the store.
I am using a PC and have tried to un-Favorite, exit and restart the client, then tried re-Favoriting again to no avail, and would appreciate any insight or help if it's something I'm doing wrong that has caused…
4 votes -
How can Alchemy be better than Modern?
Hello to everybody.
From two mouths i reach Diamond and Mythic in Arena (Only Historic), the ranked was so funny until i met the fantastic Alchemy player.
How can a player think to Alchemy is funny, is not Magic the Gathering and Wizards let play to all cards like "Urza's Bauble" but not "Mishra's Bauble", where is the logic in this move?
Some day ago i played against "Fear of Change" and it dropped "Archon of Curelty". How this is possible? I can't deckbuilding it but i can play against?! Crazy.
Let us play Modern on Arena, let Alchemy only…5 votes
- Don't see your idea?