MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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704 results found
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sideboard
Sideboard won't list all the cards in the sideboard
269 votes -
Chromatic Cube - Can't Use a Card without Card Style
I can’t use a card I drafted without paying gems for the art style
128 votes -
Set Completionist II achievement not triggering after May 10th update (Reprint Collection Improvements)
I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.
- In the set collection overview, it shows the set as fully collected (see image)
- When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
- Typing set:OTJ q<4 yields the same result
- Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)
I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either…
10 votes -
Foundations Decks have missing cards
I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon
28 votes -
Deck Validation failed (Invalid Deck)
Getting error Invalid Deck/Deck validation failed in Historic format
10 votes -
xp points
XP points are not added to my mastery
64 votes -
Set Completionist II achievement not given when getting x4 of an Alchemy Set.
Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.
12 votes -
Inconsistent ownership of cards between deck editor/library and Set Collection on Profile tab
I used wildcards to craft all the commons and uncommons from the new Magic: The Gathering━FINAL FANTASY set in a single transaction. There is a inconcistency between what is available in my library and what is recorded in the Set Collection data on my Profile tab. The Set Collection on the Profile tab shows 108/109 for uncommons tracking x1 ownership, and yet my library has all 109 uncommons available in the set with x4
I tried going to settings and using Repair game files on the Report a bug settings page. The problem persists. It appears my ownership of one…
6 votes -
deck having all the cards but still needing to be crafted
Deck is complete but is coming up with the craft all button. this appeared on my Marrow Gnawer brawl deck after i crafted the Special Guests for Rat Colony after I had already maxed out the card from Dominaria. I have hit the craft all button multiple times but the button doesnt work and the deck wont be registered as a complete deck
7 votes -
Apply Styles with 5/10 Update
The Apply Styles in deck building screen now changes basic lands in existing decks to the default style of the basic lands.
If you use different basic land styles in different decks, the Apply styles button now changes all the lands to the one default you have set.6 votes -
Unable to get collection on login
It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
I've been putting some significant money in the game lately and I wanted to play a lot during my…8 votes -
Can’t craft Tarkir Dragonstorm Precons
I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?
8 votes -
Background is the same color as the collected color in the deck screen
You can't see how many copies of a card you have, because it's the same color as the background.
The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.
See the attached image. How many copies of this card do I have, can you tell at a glance?
11 votes -
Rat colony says invalid deck if I use 6 or more of the style cards, but works ok with default cards.
When I go to use the style I brought for Rat colony after reading the Dev diary about the card style changes I discovered an issue when I went to use the style in my decks when I hit 6 or more cards, I get an error saying that it contains cards not in my collection, and then the deck page says I need to have 3 more common wildcards to finish it, but it also does not give me the option to use them to stop the error, so the only way to make the deck valid is to…
5 votes -
Locked out of Premier Draft - Unable to Start Draft
There is a miscommunication going on between my account and the server. A few days ago I was in a premier draft and the client froze just before I could finish. When I re-logged in and went back to premier draft, I got a long Waiting for Server message followed by an error "Unable to start draft".
The client thinks I have a completed draft (I should) based on the "resume" text on the premier draft icon. However it seems to want to put me into a new draft.
All other game modes function fine. Problem occurs on both PC…
5 votes -
Owned Full Art Basic Land not showing
I purchased the Full Art Basic Lands 1 bundle for the current Final Fantasy set, however it is not showing up in my collections and cannot set it to my favourites. I considered just repurchasing it, but since I bout it already it's no longer in the store.
6 votes -
Crafted card style. Game believes it doesnt exist
When I crafted the rat colony style via the craft deck button it caused the game to show that I have the style. But when I exit the deck it says I dont have the cards
5 votes -
title of veteran explorer disappears
I managed to have 450 games before updated and got "veteran explorer" but I found it disppear after update. i thought "Veteran Explorer" will be kept and I will be granted the new one. as https://magic.wizards.com/en/news/mtg-arena/announcing-pioneer said.
6 votes -
deck is complete but saying it needs to be crafted
my Marrow Gnawer deck is complete and had no issues before the update but after the update and i crafted the Special Guests of Rat Colony and applied it, the deck keeps saying I need to craft the deck but when I hit the craft ll option, nothing changes and I own all four copies from Dominaria
5 votes -
Cannot edit deck
- Go to decks
- Select deck to edit (Angels).
- click edit deck
it just goes to wafting for the server message and loading
59 votes
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