MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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320 results found
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mystical tutor deleted
After I installed the new arena update, I tried to edit my show and tell deck for timeless. When I entered to edit, a message pop up in my screen saying I have illegal cards for the format (timeless) and this cards has beeen automatically deleted. Searching on the deck, I noticed my mystical tutors (mirage edition -old frame) has been deleted. (Image 1)
There is some kind of bug, because when I tried to search on my collection (only searching on owned cards), in the search appeared a mystical tutor version I didn’t own (image 2)
If you need…45 votes -
enlightened tutor
My Historic Brawl deck is invalid because the Mirage printing of Enlightened Tutor was silently removed.
32 votes -
Got the wrong packs in Lorwyn Mastery
The Mastery Pass gave me 3 Edge of Eternities packs instead of Lorwyn packs. If you can credit me the Lorwyn packs, that would be awesome! I'm pretty stoked on this set :D
37 votes -
Unable to play with adjusted Kona; deck will not validate.
Unable to play with adjusted Kona (from 4 to 5 mana); appears in deck and is not "grayed" out, but will not validate.
22 votes -
Mastery pass wrong packs awarded at level 4
Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.
26 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.13 votes -
Can't find mystical tutor and enlightened tutor on his mirage versions.
Hello, y crafted enlightened and mystical tutor on her old style mirage versions and I can't find it.
17 votes -
Add Planar Standard format to Arena
Planar standard is a fan format comprising of Foundations plus the in-universe sets from the last two years. It provides a welcome relief to those who would rather opt out of Universes Beyond. This format would be a great addition to MTG Arena. More details can be found here:
https://www.reddit.com/r/mtg/comments/1oe0x3c/type_2_becomes_planar_standard/
18 votes -
Missing Cards
Non-Avatar version of Enlightened Tutor is missing from my account.
15 votes -
Sideboarding not working
Since the new update this morning, I am unable to remove cards from my deck during sideboarding. I’m on an iPad and it’s though the client doesn’t recognize my finger taps.
11 votes -
Food Chain playable in historic format and missing alt arts on cards
Food Chain is playable in historic format after new patch. Also several alt arts missing (e.Force of negation, entomb..) from collection.
version 2026.57.50.11790.1252588
10 votes -
Missing cards after 3/31/2026 update
I am no longer seeing the Odyssey printing of the card Entomb in my collection after the 3/31 update today and the client is giving an error message "This deck contains cards not legal in this format. Invalid cards have been removed from your deck." after opening the deck from the Decks screen. The TLE version is still showing as available to craft.
6 votes -
Wrong mastery packs
On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs
19 votes -
Got the wrong packs in the mastery pass for lorwyn
Got the wrong packs in the mastery pass for lorwyn at level 4 gave me x3 of Edge of eternities
17 votes -
Mastery pass wrong packs
I was supposed to get 3 Lorowyn packs when I reach mastery Level 4 but it gave me 3 Edge of Eternity packs instead. Please Help.
16 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn as described in title
16 votes -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
11 votes -
Got the wrong packs as reward!!!
Suposed to get 3 lorwin packs as 4th mastery pass reward, received edge of eternities instead. Would like the 3 packs of new set.
13 votes
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