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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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524 results found

  1. wastes

    When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.

    300 votes

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    94 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    230 votes

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    30 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Cannot use wastes with colorless commander in brawl

    Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes

    71 votes

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    14 comments  ·  Deck Building / Collection  ·  Admin →
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  4. Kamigawa full art lands show wrong image

    Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.

    Platform Android.

    225 votes

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    80 comments  ·  Deck Building / Collection  ·  Admin →
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  5. network error when creating

    network error when creating a new deck in historic brawl when using colorless basic lands wastes

    62 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    42 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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  7. land wastes

    i have problem whit land wates

    13 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  8. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    21 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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  9. In starter decks,there is something wrong with storm of blades.

    In starter decks,there is something wrong with storm of blades.

    6 votes

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    7 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    20 votes

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    9 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Error saving Historic Brawl deck with Kozilek, the Great Distortion as the commander

    Saving a deck with Kozilek, the Great Distortion as a historic brawl commander causes an internal server error every time.

    It definitely seems like the backend just isn't handling a legendary creature with the Colorless mana stuff correctly.

    1. Create a historic brawl deck with Kozilek the great distortion as commander. Save the deck, I tried legal and illegal deck sizes (i.e. 100 vs not 100 and both failed).
    2. PC
    3. Internal server error saving the historic brawl deck with Kozilek the Great Distortion as commander.
    4. I can save the valid historic brawl deck correctly.
    5. Added.
    6. No workaround.

    Relevant logs from the…

    8 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  12. 日本語のデッキリストをインポートできない

    1. 言語を日本語にして日本語リストのデッキをインポートする。別の再現方法として、言語を日本語にして既存のデッキをエクスポートした後にインポートしても再現する。
    2. PC
    3. インポートに失敗する。
    4. インポートに成功する。
    5. 言語を英語にして英語のデッキリストならインポートできる。
    16 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  13. Can't use colorless legendary creatures or Planeswalkers to by your commander in Historic Brawl

    Can't use colorless legendary creatures or Planeswalkers to by your commander in Historic Brawl

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  14. [Historic Brawl] Unable to save deck with colorless commander

    1.       Give us the steps to reproduce the bug
    Import the deck listed below.
    Set the format to Historic Brawl.
    Set any colorless commander.
    Attempt to save, receive network error

    2.       Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac

    3.       Enter the actual results you’re experiencing
    Deck refuses to save

    4.       Enter the expected results of the feature
    Deck saves and is playable

    Deck
    1 Forsaken Monument (ZNR) 244
    1 Crawling Barrens (ZNR) 262
    1 Bonders' Enclave (IKO) 245
    1 Karn's Bastion (WAR) 248
    1 Zhalfirin Void (DAR) 249
    1 Radiant Fountain (M21) 248
    1 Sunscorched Desert (AKR) 331
    1 Gingerbrute…

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  15. MTGA

    Update Explorer filters to allow selecting non-standard card sets or have another drop-down for Explorer legal sets like Historic and Alchemy have
    -when the deck builder is set to Explorer (Traditional or Bo1) you cannot select sets older than the current Standard sets. This makes sorting difficult, especially when wanting to look at Explorer Anthologies-only cards while making an Explorer deck in MTGA.

    9 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  16. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    40 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Invalid Deck - Card not in collection error

    I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.

    20 votes

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    7 comments  ·  Deck Building / Collection  ·  Admin →
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  18. deck contains cards not in your collection

    Same as many others here, I get the error message 'deck contains cards not in your collection', but no cards are faded out, in deck nor in sideboard. please help as it appears as invalid. I've tried also clicking on craft inside the deckbuilder but I still can't see any card to craft.

    20 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Direct Play Bo3 does not allow 15 sideboard cards

    If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.

    Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.

    12 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  20. vault rewards not progressing

    My vault is now 200% but my rewards are stuck at 100%.
    There should now be 2myth, 4rare, 6 UC but it shows 1,2,3.

    2 votes

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    23 comments  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues