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Krimson#29495

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    Krimson#29495 commented  · 

    I am having this exact same issue as well. My camera shows up fine in the "preview" scene before joining the game while on it's own (Logitech C920) and also when streaming through OBS. Once I join the actual game however I can see everybody's camera for a very short moment and then everything goes black with the text "There was a problem changing the camera, try closing your camera app". Importantly, this happens when using OBS but ALSO when not using any other kind of software whatsoever. I've tried resetting browser cache, turning the "use your phone" on and off, restarting my computer, etc. I sometimes get the message "we had trouble using your device" but don't know why. It doesn't make sense that my camera is working PERFECT in the preview scene before joining the lobby but things only stop working once in the lobby. Ever since the update a few weeks ago I have been unable to play online, this is absurd and needs to be fixed. This also happens when I just try to spectate games, same message "There was a problem changing the camera, try closing your camera app" pops up on everybody else's screens moments after I join (I can see their cameras and boards just fine for a couple of seconds prior to going black and showing the message).

    Krimson#29495 supported this idea  · 

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