SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

  1. Received Error; Device Not Detected

    it says stream error device not detected even though my browser can see the camera fine

    10 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Unable to Use Phone as Webcam

    My play group and I have tried to use our phones as webcams for this. And it works awesome for the host of the room.
    However who ever is invited and tries to use their phone has issues. The whole site transfers to the phone and the site on the computer doesn't function. The display, camera, microphone all gets routed through the phone.
    We have a wide mix of android and apple devices and it happens for all of us.
    Is there anything we can do about this? We have tried for a few hours to fix it but have…

    7 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Black Screens

    Camera shows in preview, after joining shows all black screens.

    8 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Visual glitch Through Camera

    I have tried to use a phone as my webcam for spell table, and it doesnt work and I cant find a solution for it. when I hook up my phone (a google pixel 4a) to spelltable the image on the computer is VERY fuzzy, its about 50% of the screen is a bunch of lines and the second half are a bunch of green lines

    3 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Players Unable to See Each Other

    I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
    Thank you very much

    5 votes

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Camera Stuck in 4:3 Aspect Ratio

    I have an Ifroo 1080P webcam that is showing up as a 4:3 aspect ratio on Spelltable instead of 16:9.

    I am not able to change it, despite the settings on my PC showing it as 16:9.

    2 votes

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    2 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Camera Turns Off

    I have a problem with Spelltable.
    I got a brand new webcam today (Logitech C270) and it keeps turning itself off after being about 30-60 minutes in a lobby.
    I then tried the webcam with the Discord Desktop App and it worked fine there.
    After that I tested the webcam with the Discord Web App, to maybe figure out if webapplications in general have a problem with this webcam, but it worked there fine too.
    I tried SpellTable with this camera in Firefox and in Chrome, both having the same result.
    I havent tried it in an actual lobby with…

    1 vote

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Camera Inverted

    Hi,

    It's been for months now that you can't type the letter F in Spelltable. Neither in the Search Function nor when entering your commanders name.
    In addition to this for a few days now when I try to flip anyones camera (including mine) it just gets vertically mirrored instead. The Result is a mirror-inverted picture of the board. It also seems that the Cardscanner is not able to scan Cards that are inverted like this.

    1 vote

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Video Distorted on Spelltable

    I'm trying to use my mobile device as a camera for SpellTable. In my mobile browser the video appears fine, but on the computer where I'm using the game it comes through very distorted. I've attached a screenshot of what that looks like.

    2 votes

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    1 comment  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Phone Camera Stuck on Loading Screen

    Hey! I've been trying to connect my phone to spelltable and everything works fine until I press join game, for some reason when it starts loading in I get stuck on a blank page and it doesn't show my camera anymore but my phone is saying spelltable is using it. Not sure if it's my phone or is it something with the site?

    Cheers!

    1 vote

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Consistent Camera Issues

    Our weekly playgroup has noticed a few different visual issues cropping up with our webcams that were not present before. For me, my webcam (Logitech C920) was working perfectly for weeks. Then it began to have an artifact where the screen would glitch and tear. Nothing changed as far as my webcams setup or drivers. I cleared out all Chrome cache files etc and the problem persists. However, if I feed my camera through Nvidia Broadcast, there are no issues.

    For another two players, they are seeing that, as the game progresses and more cards are added to there board,…

    1 vote

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    0 comments  ·  Camera bug  ·  Flag idea as inappropriate…  ·  Admin →

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