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AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast)

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171 results found

  1. game froze during draft game

    95 votes

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    40 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  2. Game freezing

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  3. Bloodfeather Phoenix

    2 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Bloodfeather phoenix is bugged. I waited an entire turn to be able to spend one red mana whe a source dealt damage to my opponent, but in that moment the phoenix didn't trigger, that costed me because of that last 2 hitpoints left.

  4. Had to use wildcards for cards I already had

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  5. Cannot Download on Mobile Device (Other)

    1,183 votes

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    704 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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  6. The Filigree Sylex

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Filigree Sylex does not proliferate

  7. investigate

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Playing Shadows over innistrad draft and Jace's scruitiny sometimes does not trigger or complete the entire spell. Meaning, the investigate ability doesn't happen and there is not a clue token upon completion. To resproduce the bug I'm sure it's just a matter of casting it during your opponents turn. I'm not sure if it only happens on the first spell or after casting others.

  8. Card Selection disappeared during Draft

    324 votes

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    19 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I was drafting ONE and when I selected the card that I wanted it simply disappeared and I could not selected anymore.

  9. Bought a mythic pack, it said I had collected all the mythics in the set and gave me 40 (really? 40?) gems instead. I haven't

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  10. Decklist is Glitched white

    10 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    There is a visual bug for deck construction and sideboarding where every card in the sidebar deck list shows with a blank white background. No card art or card counts are shown, just the card name and mana.

  11. Cards in Premier Draft Dominaria United with no names, types, or power/toughness

    7 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    All the cards in an event where I submitted (Sealed Dominaria United) have no titles, type, power and toughness.

  12. Cards changing during drafts

    1,792 votes

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    146 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. Kamigawa full art lands show wrong image

    229 votes

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    80 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    All of the Ukiyo-E Lands by Shie Nanahara have been replaced with the same generic pattern image after the 6/2/2022 update.

  14. code

    3 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  15. asset error

    230 votes

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    155 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  16. Lands not tapping for mana

    58 votes

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    16 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    a plains would not tap for mana and prevented me from playing a 3 drop

  17. Buy a card and dont receive

    4 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  18. Player Draft Token Missing

    124 votes

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    94 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

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  19. No Decks to Choose in Color Challenge

    303 votes

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    116 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    My red color challenge deck is missing. i cant finish the red vs white color challenge because the deck is gone. i have the cards from it. but the deck itself is just gone.

    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  20. mastery reward

    81 votes

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    39 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

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