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Wizards_MS12#13154

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71 results found

  1. Obtained cards tagged as new but were already owned

    239 votes

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    45 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    I just experienced something super weird. I opened some Eldraine packs I had lying around, and in all 3 of them, I noticed something strange. It said it was the first copy of the card I had obtained. I assumed that if I was missing that copy, I could keep opening more packs. But when I opened the last one (there were 4 in total), this card Archon of the Wild Rose, which I know I already had all 4 copies of because I use it in a deck, came out again

    Furthermore, it doesn't make sense for it to say 'first copy' if it's the 4th copy of the card. I already had 3 copies, then I got the 4th in some packs, and even in a draft, I picked up a copy of that card. That's why I'm very sure that this is the 5th copy in a pack where it shouldn't happen because of duplicate protection

  2. Cannot Download on Mobile Device (Other)

    1,246 votes

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    743 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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  3. Stone Brain fails to choose name

    48 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Randomly after naming a card using "The Stone Brain" the game wont let me pick every single card in their library. What will happen is that randomly the card selection will automatically dismiss without letting me select every card that was in their deck.

    This has caused me to lose many ranked games since when this happens is 1 turn effectively lose since was wasted on an effect that the game did not let me fully complete hence opponents will be able to draw the card I was trying to remove and winning the game with it.

    I hope you can help me with that.

    Regards

  4. Missing starter decks

    175 votes

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    90 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    I see my 'starter deck' session but I have mono color decks and bg color deck. I am missing the 2023 starter decks

  5. Standard Ranked doesn't level up my bronze rank

    19 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    I’ve won at least 4 matches in standard since the new season began and they’re not being counted toward my rank. I should’ve ranked up at least twice but nothing. It says I have to play a game to be ranked! Nor am I receiving the rewards, gold, it says I’ve won. Please fix these issues

  6. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    570 votes

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    198 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Sometimes when I practice a deck in a bot match, the AI enters a perpetual state where the spark just repeats sayibg Hmmmm.........Hmmmm.......Hmmmm......Hmmmm. Even when I try to mix it up with a, "Your Go" they do the auto reply, "I'm going", and then back to the Hmmmm, Hmmmm, Hmmmm

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    Wizards_MS12#13154 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  7. game froze during draft game

    132 votes

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    48 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. Card Selection disappeared during Draft

    346 votes

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    21 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    I was drafting ONE and when I selected the card that I wanted it simply disappeared and I could not selected anymore.

  9. Decklist is Glitched white

    26 votes

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    12 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    There is a visual bug for deck construction and sideboarding where every card in the sidebar deck list shows with a blank white background. No card art or card counts are shown, just the card name and mana.

  10. Lands not tapping for mana

    64 votes

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    Wizards_MS12#13154 commented  · 

    a plains would not tap for mana and prevented me from playing a 3 drop

  11. mastery reward

    123 votes

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    53 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  12. Card stuck on stack

    151 votes

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. vault progress

    28 votes

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  14. Traditional Draft

    12 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. Game loss without playing

    59 votes

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  16. Massive lag

    17 votes

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    Wizards_MS12#13154 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  17. Card stuck to mouse pointer during Draft

    44 votes

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    Wizards_MS12#13154 commented  · 

    During my draft a card became stuck on my cursor. It would not allow me to select it or do anything else as my timer counted down. At the end of the timer, it gave me a different card. There were no problems with my connection.

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  18. Game stopped on opponent's turn, timer not working, softlock forever

    35 votes

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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. "Unable to complete draft pick" bug in premier draft

    69 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Report An Issue'.

    Thanks!

  20. continual freezes during gameplay

    273 votes

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    133 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS12#13154 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

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