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AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast)

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182 results found

  1. Inappropriate player name

    3 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  2. Solemnity nine lives

    8 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    There is currently an issue with the solemnity / nine lives combo. I already noticed it in a previous game, but was not sure then, but now I had a good look that I didn't miss anyhting. So the opponent played solmenity and later on also nine lives. I was able to remove solemnity from the battlefield, so only nine lives and some other enchantments were on the battlefield. I then played vorinclex and attacked and nothing happened, no damage to opponent, but also no counters on nine lives. Can this bug be fixed? The log of my game to recontruct the issue can be found here: https://www.17lands.com/user/game_replay/20231101/a6cd2d06b7e14c599633e70310f30467/0. I think there are some people already misusing this bug to win some games.

  3. Starter Deck Duel

    286 votes

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    100 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    playing cards and getting wins literally anywhere except bot matches makes progress towards the daily missions and daily wins, except for the starter deck duel event. Even the color challenge makes progress. My Starter deck Duel event is currently bugged as it does NOT make progress and that is my issue

  4. Obtained cards tagged as new but were already owned

    104 votes

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    36 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I just experienced something super weird. I opened some Eldraine packs I had lying around, and in all 3 of them, I noticed something strange. It said it was the first copy of the card I had obtained. I assumed that if I was missing that copy, I could keep opening more packs. But when I opened the last one (there were 4 in total), this card Archon of the Wild Rose, which I know I already had all 4 copies of because I use it in a deck, came out again

    Furthermore, it doesn't make sense for it to say 'first copy' if it's the 4th copy of the card. I already had 3 copies, then I got the 4th in some packs, and even in a draft, I picked up a copy of that card. That's why I'm very sure that this is the 5th copy in a pack where it shouldn't happen because of duplicate protection

  5. Cannot Download on Mobile Device (Other)

    1,228 votes

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    726 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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  6. Imodane Bug With Cursed Role

    6 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Imodane, the Pyrohammer states "Whenever an instant or sorcery spell you control that targets only a single creature deals damage to that creature, Imodane deals that much to each opp.

    I casted Cut In Deals 4 damage to target creature and Imodane did nothing. That spells targets only 1 creature which should have triggered and it did not!

  7. Missing starter decks

    152 votes

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    83 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I see my 'starter deck' session but I have mono color decks and bg color deck. I am missing the 2023 starter decks

  8. Russian collection search not working

    60 votes

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    22 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    при вводе названия карты не выдает нужные карты

    Проблема заключается в том, что при создании новой колоды или редактировании старой не работает текстовый фильтр в строке поиска карт. Проблема актуальна как на Windows 10, так и на Iphone 12 Pro MAX. Пробовал вводить нужный мне тип карт используя специальные коды, так и различные языки, при этом дополнительные фильтры отключены, я проверял.

    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  9. tradução pt br Salta-fogo Goblin esta ERRADA!

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Text Translation  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    carta de goblin da edicao senhor dos aneis em portugues esta incorreta salta fogo goblin esta incorreta em portugues, draftei a mesma e joguei e perdi duas partidas com ela por esse erro de traducao

  10. Standard Ranked doesn't level up my bronze rank

    16 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I’ve won at least 4 matches in standard since the new season began and they’re not being counted toward my rank. I should’ve ranked up at least twice but nothing. It says I have to play a game to be ranked! Nor am I receiving the rewards, gold, it says I’ve won. Please fix these issues

  11. Не работает текстовый фильтр карт.

    10 votes

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    4 comments  ·  MTG Arena Bugs & Product Suggestions » Text Translation  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Добрый день! После обновления перестал работать поиск карт по названию в редакторе колод. На русском языке. Исправьте пожалуйста!

    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  12. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    492 votes

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    192 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Sometimes when I practice a deck in a bot match, the AI enters a perpetual state where the spark just repeats sayibg Hmmmm.........Hmmmm.......Hmmmm......Hmmmm. Even when I try to mix it up with a, "Your Go" they do the auto reply, "I'm going", and then back to the Hmmmm, Hmmmm, Hmmmm

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  13. game froze during draft game

    118 votes

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    45 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  14. Game freezing

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. Bloodfeather Phoenix

    2 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Bloodfeather phoenix is bugged. I waited an entire turn to be able to spend one red mana whe a source dealt damage to my opponent, but in that moment the phoenix didn't trigger, that costed me because of that last 2 hitpoints left.

  16. Had to use wildcards for cards I already had

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  17. The Filigree Sylex

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Filigree Sylex does not proliferate

  18. investigate

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Playing Shadows over innistrad draft and Jace's scruitiny sometimes does not trigger or complete the entire spell. Meaning, the investigate ability doesn't happen and there is not a clue token upon completion. To resproduce the bug I'm sure it's just a matter of casting it during your opponents turn. I'm not sure if it only happens on the first spell or after casting others.

  19. Card Selection disappeared during Draft

    341 votes

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    21 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I was drafting ONE and when I selected the card that I wanted it simply disappeared and I could not selected anymore.

  20. Bought a mythic pack, it said I had collected all the mythics in the set and gave me 40 (really? 40?) gems instead. I haven't

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

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