Nizer#38605

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  1. 91 votes
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    Nizer#38605 commented  · 

    First, the same problem has been happening to me several times. I decided to monitor the problem and this is the info I have to share. The log file I'm uploading contains data from my first match and after that, I tried to play one more game, but the problem occured.

    Steps:
    1 - Click on play with a deck already selected.
    2 - Enter the queue
    3 - Matchmaking takes forever and doesn't find a match
    4 - I try to hit the 'Cancel' button, but it doesn't work
    5 - After 10 minutes or so, I gave up, and closed the game using Alt+F4
    That has been happening very often!

    Actual Results:
    1 - I click the Cancel button and I don't leave the queue!
    2 - Matchmaking doesn't find a match!

    Expected Results:
    1 - I think we are supposed to cancel the matchmaking or leave the queue any time before connecting to a game;
    2 - If I click the Cancel button I should leave the queue, even if I disconnected from the server eventually (network issues) I should leave the queue and then a Message asking for reconnecting should pop-up;
    3 - We are supposed to leave the matchmaking when clicking the Cancel button, not having to close the entire game and reopen it;

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    Nizer#38605 commented  · 

    I can't cancel and I don't get into a game. I got stuck in the queue for more than 7 minutes and only Alt+F4 works for me. It started to happen all the time! : \

    Nizer#38605 supported this idea  · 
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    Nizer#38605 commented  · 

    Sometimes a get stuck when finding a game and only Alt+F4 can solve the problem. 'Cancel' button doesn't work, and the matchmaking doesn't find a match. I waited for more than 7 minutes and nothing happened! This problem became frequent!

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