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JustMe#89092

← Customer Feedback for Wizards of the Coast

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5 results found

  1. Unknown notification, unable to clear

    6 votes

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    1 comment  ·  Companion Feedback » Companion  ·  Admin →
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    JustMe#89092 shared this idea  · 

  2. Notifications

    7 votes

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    0 comments  ·  Companion Feedback » Companion  ·  Admin →
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  3. Round Start Notifications still sent after Dropping

    11 votes

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    3 comments  ·  Companion Feedback » Companion  ·  Admin →
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  4. Stuck on Retrieving Asset Manifest screen

    19 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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  5. asset error

    239 votes

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    155 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    JustMe#89092 supported this idea  · 
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    JustMe#89092 commented  · 

    #Literally unplayable, cannot get into the game
    1.Give us the steps to reproduce the bug
    • Log in to the iOS MTGA app 2021.8.50(295886957)
    2. Note which platform you’re using (PC, Mac, Android, or iOS)
    • iOS 14.7.1, iPhoneSE
    3. Enter the actual results you’re experiencing
    • Upon login the message “An asset error occurred during your last play session. Validating asset files to ensure stability, this may take a while” is shown.
    • Once finished the message changes to a modal with message “Asset error detected Arena will relaunch to verify asset contents” and an OK button.
    • Clicking ok repeats the above steps in a loop. Unable to proceed into the game.
    4. Enter the expected results of the feature
    • To be able to load and play the game

    • uninstalling and reinstalling MTGA does not resolve error
    • Allowing/blocking app tracking does not resolve the error
    • Operating on network data or WiFi does not resolve the error
    • Attempting logon over multiple days does not resolve the error
    • Successfully logging on with another device does not resolve the error for the original device

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