Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

123 results found

  1. Unable to Link Account Steam

    I started playing through my Google credentials on mobile without knowing there was a Steam client. Since Google login is not available on Steam, I'm assuming the only way to transfer over is to link my progress to my WotC account.
    When I go to the Account settings in the mobile Spellslingers app, Google says "Linked" and WotC says "Sign in to Link". I can successfully sign in to my WotC account, but nothing seems to happen. It still says "Sign in to Link."

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Chat is empty and Can’t request materials

    Attaching two screenshots showing the problem. One time I logged in and I couldn’t use the team chat for anything. Things tried: reopening, relogging, reinstalling. Someone in my team had the same issue yesterday

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Bug: Game pauses music even when muted

    I am connected via Apple CarPlay. Every single audio setting is muted. The game still pauses whatever music I am listening to.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Wizards Login Doesn't Work

    The Wizards account login doesn't work on Android. I enter my credentials, then get booted back to the screen with the Google and Wizards buttons. The Wizards button still says "link account" like I didn't sign in. Tapping it again does nothing. Preventing me from syncing my save with PC.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Receive Disconnected Error on Launch

    I have the Samsung s22 ultra running Android 12 and every time I open the app I just get a disconnected notification.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Not Compatible with Phone

    Game not compatible with my phone

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Drizzt game crash

    I changed my key for Drizzt spellslinger and after getting it the game started to close and I can't login anymore because whenever the drizzt animation starts the game crashs and closes.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Disconnected Error on Steam

    I have this message when I open the game

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Skipping your turn on your opponents turn

    When clicking pass turn during your opponents turn it will prevent you from interacting with your cards on during your turn.

    Either the option presented to pass turn should not be there, or it should not skip your turn.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Jogo para no final da partida

    Quando a partida termina o jogo trava e não tem como sair. Preciso fechar o jogo e abrir novamente para continuar do menu.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Can't change display name

    We really should be able to either pick it change our display name, especially when it's linked via our WPN account we use for tournaments and don't want our real name all over a mobile game

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. team

    The rest of my team couldn't see the Team Challenges and did not get the rewards for the two we completed (25 wins with Ral and Nissa, 6 total packs). If only the leader gets the rewards for the team effort that's kinda messed up.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Finalizar encuentro

    Cuando termino un batalla no me vuelve al menú principal tengo que cerrar el juego y volverlo abrir

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I can't request materials from my team

    It's been a few days since I can't request new materials from my team. Whenever I enter the game it says there's an hour until I can request more and the timer always resets. I tried getting out and entering the team again or joining other teams but the timer was always on 1 hour. I don't know what's the problem and the rest of the team can request materials as normal

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Game overrides device audio, even when fully muted

    On iOS, I have all of the audio settings muted. If I am playing music or a podcast and start the game, it still stops any other audio that is playing. If I start it again, it stops within a few seconds. This is not behavior that happens with other games and apps when they are fully muted.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Missing gems

    After playing a match that would give me enough EXP to level up but leaving the game before the game shows that I leveled up causes me to not get my gems from leveling up. It will still show my new level in Home Screen but now I am missing gems

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Match not launching, loosing points

    Launch 2 match in a raw, internet works perfectly well, got 2 instaloose without being able to connect to the game, so funny

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bad Italian translation for “wins”

    In the Italian client When you win it shows “vittorie” that means: “victories” instead of “Vince” that means “wins”

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Challenge Title Q_D_PLAY_Legend_E...

    One of the Challenges name seem to be still in original format, I'd assume I need to play a Legendary creature, but as name is too long I can't read it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base