Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

734 results found

  1. Tutorial Hangs Up

    I have installed this new game, but it seems it doesn't work properly, I did the intro battle and at the end of it it just stayed on the battle screen without moving forward.

    I then force closed the app and upon relaunching it, it moved on to unlocking Chandra and the first practice duel, and again at the end of it it would not move forward but just stay endlessly on the battle screen.

    As such, the game seems unplayable.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Crash on Match Start

    Greetings, so i started playing the game today andar every single match icon play including the tutorial ones, when i win the crash and I Need to close the game and open again so i can continue to play the game.
    I'm using a Redmi note 8T but i believe that 's not the cause of the problem

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Cheat

    I am sorry but if the cheating is not going to stop I will.
    Unfortunately I like the game but I rarely encounter anyone that does not cheat in this game and it doesnt seem that there is anything being done about it either.

    Magic Spellslingers hack cheat code List
    premium pack - use ExmTqzJla
    off ads - Fz5HtvltM
    secret combination - C5DyV9QgQ
    legendary card - A2eN4LFif
    double rewards - GLp6xtoeC
    new recruit bundle - XGTvgwnHg
    gems - EGLy8fguR
    color lands - iDcnocmzj
    starter package - V2Hogz07g
    admin panel - 5F6293xqE
    gold coins - gt6bqhfUp
    mythic rang - use YP8Y20x1Y…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Cannot connect to the game with mobile data

    I cannot enter the game on mobile data. Game works fine on wifi. My mobile data is running fine with internet working (Chrome, Youtube, Whatsapp) however it cannot even reach the login screen in game.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Phone no longer compatible after 5/7 update

    Phone model: oppo ax7
    OS: coloros v5.2 (android version 8.1.0)
    I have attached a screenshot of the play store showing that my phone is no longer compatible, I have updated my current app on the 7th of may but I cannot update the most recent update.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Assign blockers phase skipped

    Sometimes the assign blockers phase is skipped

    I did notice the latest time it happened that before my opponent started their turn, the animation for the start of their turn played twice

    I was playing a Jace deck, they were playing Kiora if that's any help. I also had an Envenom trap queued up

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Fish starts with 2/1 instead of 0/1

    Since the 0.11 update I have played a few games where the opponent is playing with Kiora and starts with a fish but the fish is not 0/1.
    Once they started and when my turn came, the fish reverted back to 0/1. Another time when I started, they attacked with the fish to do 2 damage to me.
    I expect the fish to stay 0/1 and stay that way until a planeswalker does something to change it.
    No workaround.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. unknown error

    Three games in a row had this unknown error which has cost me three cheap losses cost me many matches now

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Update Causes overheating and crashing

    Hello, since updating my phone is crashing and over heating even more.
    When will this be fixed?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Dupe

    Dupe is worded to activate when your opponent casts a spell, yet what actually happens is it activates when either players casts one.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unknown errors causing loss, no challenge completion

    While playing with Nissa vs. Chandra. My game froze, disconnected and had "unknown errors" a minimum of 5 times. I wasted 2-3 rounds reconnecting to the game but was still winning somehow. Finally, I got to the point where I could finish my opponent but game decided that I was defeated even though my opponent drew a piston-fist pummeler as his only card and I still had 4 health. I got my "trample creatures" challenge completed, but it did not count as a "completed game with Nissa" challenge. I also lost, which is completely ridiculous. Now this is something...

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Game loads crashes

    I cannot connect to a game right now. When I connect to a fight it keeps crashing with every planeswalkers i have.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Blocked creatures with Trample that damage a player do not trigger abilities that require them to damage a player.

    Steps to reproduce:
    1. Cast Alhammarret
    2. Have the opponent cast a creature with flying and 4 or less toughness.
    3. Give Alhammarret trample.
    4. Attack with Alhammarret.
    5. Have the opponent block.

    Actual Results: Alhammarret deals damage to the creature and to the opponent without any other effects.
    Expected Results: Alhammarret deals damage to the creature and to the opponent and Alhammarret's ability triggers.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unknown Error

    Cant start a match, IT Always say waiting for opponent and then unknown Error

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Game ends with me defeated with most my hp left

    Game says I'm defeated when I still have hp and this happens alot especially in the last event I was at like 28hp my enemy was at 8hp and I was about to win and all of sudden it says I was defeated this happens alot and I honestly have stopped playing this game as much cuz of it I've sent something about this before and nothing was said back this game doesn't fix things and and doesn't respond back to ur ticket it's super frustrating I play both magic apps and people deserve some to see results and maybe…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Gnawbones makes you lose the game instantly

    Gnawbones makes you lose instantly.

    This has happened to me 4 times in games I would have won otherwise, Gnawbones will deal damage to an opponent (when he isn’t blocked) and the game will just freeze, I let it sit for about an hour and nothing happened, so I restarted the game and I had lost the trophies from the match. I’ve lost over 100 trophies to this bug and would like them back. My account is Honchkrow#57470

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Game doesn't go to win screen ( Garruk)

    Either winning with or losing against Garruk the game gets stuck at the game board and doesn't continue to the win screen. Have to close out and reopen game after each instance.

    Play on Android phone

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base