Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

156 results found

  1. ADD VIDEO QUALITY

    Add a video quality tab in options for less capable devices

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. New Challenges Don't Refresh

    When time lapses for new challenges to appear, if you're already on that screen, it shows "tap to refresh" but it doesn't work. Tapping on it does nothing. You have to close the game and reopen in order for the new challenges to appear.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Quickly claiming multiple challenges can freeze the game

    Quickly attempting to claim multiple challenges can cause the game to lock up.

    Steps to reproduce:
    1. When you have at least 2 completed challenges, go to the Forge and Challenges scene
    2. Quickly claim multiple challenges in succession

    Actual Results: The game sometimes hangs indefinitely.
    Expected Results: You can claim the rewards without a hang.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Stuck in the first Planeswalker unlock tutorial

    I unlocked my second key to unlock a planeswalker during the tutorial, but I was playing event matches which don't allow you to change planeswalker at all. The UI though is frozen except for planeswalker idle interactions or selecting the deck (which I can't change) and I can't change mode or progress in any way at all, not even rebooting the game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Gems didn't show up

    Hello, i'm used to play spellslingers, and one of these days i logged in and received a message telling me that, if i "connect" my spellslinger account with my Wizzards account, i would receive 1500 gems in my Arena account, but after making the mentioned procedure, i haven't received them yet. Could You help me please?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Unknown error

    I keep getting the “unknown error” when I start a game, no matter if it’s in training or standard mode. The game then freezes and makes noises like turns are happening. Only way around it is close the app entirely.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Keys counter

    I got a second key to unlock Planeswalkers, but the keys counter didn't go up, so I lost a full key. I was preserving them to use them as soon as a challenge asked for a specific spellslinger. Can you give me my lost key back?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. login

    I can't login anymore.
    I stopped using the game for some time and wanted to return. Now I have the option of using Wizard or Google account. If I select google, after the login, I see the message "'Disconnected' There seems to be a problem connecting to the internet.". But the internet is working.
    If I try login as Wizard account it works, but I don't have any progress saved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. deutsch Übersetzung beenden

    übersetzt bitte alle fehlenden Karten :)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Descenso de liga

    Hoy 29/06/2023 luego del mantenimiento del juego, al iniciarlo automáticamente baje de liga platino a oro sin haber jugado

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Crash when playing on samsung z fold 4

    First time i open the app on my z fold 4, the game crashes and I'm sent back to my home screen. 2nd time opening the app, it works fine. Nothing extreme, just a minor inconvenience.
    If I completely close the app after the crash though, like swipe up and clear it and try to reopen it fresh, it crashes again. If I just tap on the icon immediately after the crash, it opens and plays fine without having any other issues.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. No attack button

    Today I not have attack button either in steam or mobile version

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Deleted my data on its own

    Hadn't played for a while so it asked me sign in again and when I did it started me all over from the begining of the tutorial.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Game won't connect on PC

    When I load the game thru Steam the game gives a disconnected/ no internet message. When I load it thru Android on the same internet it works. I can also file this bug and listen to music on the same laptop that supposedly has no internet. The loading bars never move on the laptop.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Event que wft over

    So like 500 gold to enter an event the que just sits, and sits, and sits, like how long am supposed to wait then I cancel and the app calls it a loss .... I would say get your **** together but we both know thats never gonna happen at least not by choice ****** scumbags

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Hello bad design

    So first yall put the turn passing button in the woooorst possible spot .... now you got our entire hand on top of the home an back button on th screen...and on top of it all once again some ****** need to dail it back you got 4 or 5 spellslingers that when coupled with basically their cards are un beatable so once again all that money yet no sence

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Dosent end the game

    There a glitch I believe with Garruk in the mobile where once the game ends most of the time in a win where it doesn't go back to the menu screen

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base